Fleets Assess Hurricane Impacts
Some 600,000 to 1 million vehicles were severely damaged or lost as a result of Hurricanes Irma and Harvey, resulting in a spike in vehicle sales and buoyed depreciation.
November 16, 2017
Some 600,000 to 1 million vehicles were severely damaged or lost as a result of Hurricanes Irma and Harvey, resulting in a spike in vehicle sales and buoyed depreciation.
November 16, 2017
Record360’s Shane Skinner explains the hidden costs of damage documentation by paper and how digital documentation can decrease damage costs by 60%.
September 21, 2016
More than 10 years after its enactment, we have answers regarding the interpretation of the Graves Amendment and a blueprint to use it to limit liability.
March 15, 2016
New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.
November 6, 2015
A photo or video-based platform can capture the whole vehicle during the check-in and checkout process, helping rental companies identify any new vehicle damage.
July 23, 2015
Recovering the full amount of what you're rightfully owned in damages translates to better customer service — to your external customers as well as your internal ones.
July 22, 2014
To effectively recover loss-of-use damages from an insurance company, it's necessary to take a deep dive into the nuances of loss-of-use theory, its legal precedents and the rhetoric to shape the argument.
March 11, 2014
We need to self-regulate the damage claims process before legislators do it for us.
March 11, 2014
This independent car rental company created a technology-based solution that flags and manages vehicle damage using cameras on mobile devices and a Web-based app.
January 9, 2014
Who should buy a loss damage waiver from a car rental company, and is it covered by your customer’s credit card?
February 21, 2013
Park Sentry adjusts to fit virtually any column or light post.
November 6, 2012
David Purinton, owner and president of PurCo, shares best practices on how car rental operators can effectively recover loss of use and administrative fees.
November 6, 2012
Whether it’s damage to your rental car from a fallen tree, vandalism or mice chewing wires, some damage responsibility can be passed to the consumer by contract — but know your state’s statutory limitations.
September 4, 2012
Christopher Elliott, a traveler advocate, narrows in on damage claims that he says threaten customer trust in the car rental industry.
May 2, 2012
At the 2010 Car Rental Show, Jim Tennant of the Tennant Group held a profit idea session in which six products, services and ideas were presented that operators could bring home and employ in their businesses. Seminar attendees voted on the best idea. The winner, Sarah Romanowski of Ride Share Systems LLC, received a free pass to a future Car Rental Show. These six concepts could reduce expense and boost your bottom line.
June 28, 2010