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Results: 31
Fleets Assess Hurricane Impacts

Fleets Assess Hurricane Impacts

Some 600,000 to 1 million vehicles were severely damaged or lost as a result of Hurricanes Irma and Harvey, resulting in a spike in vehicle sales and buoyed depreciation.

November 16, 2017

Q&A: How Paper Documentation Can Hurt a Rental Company’s Bottom Line
The Graves Amendment: Challenges, Interpretations, Answers
Mobile Solutions Streamline the Rental Process

Mobile Solutions Streamline the Rental Process

New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.

November 6, 2015

Technology Redefines Vehicle Damage Tracking

Technology Redefines Vehicle Damage Tracking

A photo or video-based platform can capture the whole vehicle during the check-in and checkout process, helping rental companies identify any new vehicle damage.

July 23, 2015

Customer Service and Damage Recovery

Customer Service and Damage Recovery

Recovering the full amount of what you're rightfully owned in damages translates to better customer service — to your external customers as well as your internal ones.

July 22, 2014

Explaining Loss-of-Use Damages to an Insurance Company

Explaining Loss-of-Use Damages to an Insurance Company

To effectively recover loss-of-use damages from an insurance company, it's necessary to take a deep dive into the nuances of loss-of-use theory, its legal precedents and the rhetoric to shape the argument.

March 11, 2014

A New Way to Identify Damage

A New Way to Identify Damage

This independent car rental company created a technology-based solution that flags and manages vehicle damage using cameras on mobile devices and a Web-based app.

January 9, 2014

Navigating Credit Cards and Car Rental Coverage
Product and Vendor News: Park Sentry Guards Help Minimize Damage
What Types of Damage Are Recoverable in Car Rental?

What Types of Damage Are Recoverable in Car Rental?

Whether it’s damage to your rental car from a fallen tree, vandalism or mice chewing wires, some damage responsibility can be passed to the consumer by contract — but know your state’s statutory limitations.

September 4, 2012

Bogus Claims Hurt the Industry’s Reputation
What’s Your Big Idea?

What’s Your Big Idea?

At the 2010 Car Rental Show, Jim Tennant of the Tennant Group held a profit idea session in which six products, services and ideas were presented that operators could bring home and employ in their businesses. Seminar attendees voted on the best idea. The winner, Sarah Romanowski of Ride Share Systems LLC, received a free pass to a future Car Rental Show. These six concepts could reduce expense and boost your bottom line.

June 28, 2010