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ICRS Experience Day 1: What We Learned

ICRS Experience Day 1: What We Learned

Speakers from J.D. Power outlined surprising findings related to COVID-19 while ACRA outlined a member offer and 2021 priorities. We learned how car rental rates are shaping up and to not let our guard down on Graves protections.

October 19, 2020

The Car Rental Tax Merry-Go-Round: this Time, it’s a Music Festival
A Brief History of Car Rental Excise Taxes
Why Do We Visit Capitol Hill?

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

September 28, 2016

Uber Vehicles and Open Recalls

New transportation modes may have built a better mousetrap, but they shouldn’t get a pass when it comes to safety.

November 4, 2015

Of Friden Calculators and Library Cards

Industry stalwarts Jim Shapiro and Ken Elder share musings from an earlier time in car rental. It becomes clear that much of their wisdom is applicable today.

September 4, 2013

7 Takeaways from the 2013 Car Rental Show

As I settle back at my desk, here are a few thoughts on corporate culture, ACRA, the global community, franchising, independents and a “sane” car rental market.

April 18, 2013

What I Wish I Knew 25 Years Ago

One car rental sage reaches into his past for words of wisdom and connects it to the present and future.

February 25, 2013

Righting a Wrong in Arizona

Arizona is one of a super minority of states in which auto rental companies are required by statute to pay for the negligent acts of their renters. Look for new legislation in the coming weeks that proposes to change that.

January 18, 2012

How the GAO Auto Recall Report Could Affect Auto Rental

The report released on June 15 by the Government Accountability Office (GAO) shows just how complicated the recall process is and how difficult it is for vehicle owners to comply. This could help the fight for sensible recall legislation.

June 15, 2011

ACRA Panel: A Rational, Safe Way to Handle Recalls

During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).

March 14, 2011

Car Rental Show: What Happened in Vegas?

There was a renewed energy at this year’s show that I hadn’t felt in years. ACRA grows new teeth as stakeholders take pulse of the industry, gain consensus and set direction.

March 10, 2011