Speakers from J.D. Power outlined surprising findings related to COVID-19 while ACRA outlined a member offer and 2021 priorities. We learned how car rental rates are shaping up and to not let our guard down on Graves protections.
October 19, 2020
The money for the 2019 Atlanta Jazz Festival is appropriated from a car rental tax under the premise of “a downturn in the economy” and a decrease in sponsorships, though neither seems to be the case.
February 8, 2019
Let’s take a moment to reflect on the long path to the passage of the car rental excise tax amendment in the FAA reauthorization.
October 17, 2018
Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.
September 28, 2016
New transportation modes may have built a better mousetrap, but they shouldn’t get a pass when it comes to safety.
November 4, 2015
Industry stalwarts Jim Shapiro and Ken Elder share musings from an earlier time in car rental. It becomes clear that much of their wisdom is applicable today.
September 4, 2013
As I settle back at my desk, here are a few thoughts on corporate culture, ACRA, the global community, franchising, independents and a “sane” car rental market.
April 18, 2013
One car rental sage reaches into his past for words of wisdom and connects it to the present and future.
February 25, 2013
Nostalgia is a seductive liar.
December 19, 2012
It is necessary for the smaller independent car rental companies to understand the changes blowing in the wind, while letting their voice be heard.
October 3, 2012
Arizona is one of a super minority of states in which auto rental companies are required by statute to pay for the negligent acts of their renters. Look for new legislation in the coming weeks that proposes to change that.
January 18, 2012
The report released on June 15 by the Government Accountability Office (GAO) shows just how complicated the recall process is and how difficult it is for vehicle owners to comply. This could help the fight for sensible recall legislation.
June 15, 2011
During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).
March 14, 2011
There was a renewed energy at this year’s show that I hadn’t felt in years. ACRA grows new teeth as stakeholders take pulse of the industry, gain consensus and set direction.
March 10, 2011
The president of ACRA responds to a travel writer's column that takes issue with "whacky" car rental rules.
June 8, 2010
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