Toyota Rent-A-Car earned 718 points in J.D. Power Japan’s 2021 Rent-A-Car Service’s Customer Satisfaction Survey. The survey also found that more respondents have been using rental vehicles instead of public transportation to prevent coronavirus infection.
It’s a Good Time to Reinforce Core Values
As this pandemic drones on, communicating your core values to your staff and Customers will give them the stability they desire and the confidence to do business with you.