The $39,500 settlement includes provisions that requires Executive to stop collecting security deposits and ensure that customers can complete a walk around of the vehicle to check for any pre-existing damages prior to leaving the lot.
Sometimes knowing when to waive a charge on a car rental bill matters more than a strict adherence to the bottom line — and can be a cost-effective marketing tool.
In a letter to Executive Car Rental, Michigain's Office of Attorney General said that it believes the rental agency is "engaging in a pattern of unfair trade practice."
An investigation found that the companies did not clearly inform customers that they would be charged $15 per cashless toll.
The surcharge fee would have raised the price of a Lyft or Uber ride by $2.75 and a taxi ride by $2.50 in Lower Manhattan.
The revenue generated from the fee will be allocated to the Municipal Police Training Committee for police training throughout the state.
County commissioners expect the assessment fee to generate $5,000 per month.
Nearly a quarter of the 40 largest cities in the U.S. impose retail taxes that increase the costs of a one-hour carshare by more than 30%, according to a study by DePaul University.
When renting a car in Europe, there are no standardized fees for international one-way rentals— certain countries charge a higher rate than others. International travelers need to do their homework ahead of time and read a rental contract's terms and conditions to avoid surprise fees.
The new facility will include a car wash, maintenance facility and additional parking spaces for the five car rental companies located at the Texas airport.