Results from a new landmark study that defines the traits of the top car rental performers will be presented at the 2013 Auto Rental Summit.
Khoury will share insights from his firm’s global client base to show car rental operators how to create a people-centered and profit-focused performance culture.
A new survey analyzing the local car rental market reveals data on price elasticity, loyalty and the importance of good customer service. Are you gaining your fair share of this important revenue stream?
Q: I am a local market operator and we recently made a significant investment in an advertising campaign. Now that the phones are ringing, what are some tips on handling those calls that will help us capture more bookings?
This exclusive survey will provide insights into the demographic makeup of the local market customer.
The membership-based platform for service-based sales skill-building is the first of its kind specific to the car rental industry, according to Frontline Performance Group.
Hiring frontline candidates at your car rental operations isn't always easy — nor is keeping your current associates motivated. The Frontline Performance Group gives some quick tips on how to help with both.
Learn how to get your staff to understand their responsibility in helping to prevent theft, and also get some quick tips on how to set your operations apart from local competitors.
Here are five good reasons to show job recruits that the car and truck rental industry offers a promising and dynamic career path.
The 2012 Car Rental Show will be one of our biggest in years. The best yet? You be the judge.
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