
Michael DeLorenzo, executive vice president of International Franchise Systems, which owns the NextCar, Priceless, and Rent-A-Wreck brands, received the inaugural Auto Rental News Impact Award for outstanding service to the auto rental industry.
Michael DeLorenzo, executive vice president of International Franchise Systems, which owns the NextCar, Priceless, and Rent-A-Wreck brands, received the inaugural Auto Rental News Impact Award for outstanding service to the auto rental industry.
Pat Bowie, the director of training and development for International Franchise Systems (IFS), owners of the Rent-A-Wreck, Priceless, and Nextcar brands, recently visited Capitol Hill with the Society for Human Resource Management's (SHRM) Maryland team.
During the initial phone call, what are the do's — and the don’ts to avoid — to help a rental agent book the reservation and win a repeat customer?
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