Here are seven suggestions on how to improve the customer experience and success of contactless rental transactions.
From mobile wallet processing and self-service kiosks to QR phones and tap-on-phone technology, car rental companies must integrate new tools to meet new customer demands.
The German low-cost carrier now offers a price comparison portal on its website for booking a car rental during the flight booking process or after.
The plugin features customer updates in real time and integrates with Google Analytics.
The on-going integration of Sixt ride also enables on-demand taxi services across Germany and in selected cities in France, such as Paris and Marseille, to provide even greater flexibility for travelers.
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What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
By adding PayPal, car rental businesses can cater to a larger clientele around the globe through international transactions.
Rental agencies can now connect their Navotar account with the CRX booking engine and advertise their fleet to the world.
Beginning in August 2018, Trip.com has launched overseas car rentals on its English, Traditional Chinese (Hong Kong), and Korean sites.
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