Surveys

Gas Prices, Inflation Impacting Travel Plans More Than Covid

New concerns about gas prices and inflation are impacting travel plans more than concerns about COVID-19, according to a survey commissioned by the American Hotel & Lodging Association.

Car Rental Customer Satisfaction Drops

Customer satisfaction in the car rental, airline, and hotel industries all decreased, according to a recent travel study by the American Customer Satisfaction Index. Online travel agencies are the only industry to improve customer satisfaction.

Avis Named Customer Loyalty Winner

Avis Car Rental is one of the 2022 Automotive Sector Loyalty Winners in Brand Keys’ Silver Anniversary Customer Loyalty Engagement Index.

Survey: Nearly 60% of Americans Unlikely to Travel for the Holidays

Higher gas prices are expected to further dampen travel, though those who do plan to travel over the holidays expect to drive.

Car Rental Satisfaction Plummets in 2021 J.D. Power Study

Vehicle shortages, high prices hurt overall scores in the J.D. Power 2021 North America Rental Car Satisfaction Study. Enterprise Holdings’ brands take top three spots.

Expedia Survey: Car Renters Want Flexibility, Enhanced Cleaning

New research reveals that price is no longer the primary driver of travel decisions; instead safety and financial security reign supreme.

Omega Earns Top Customer Satisfaction Award

Omega was the only company to score five stars for overall satisfaction and the only one to score five stars in more than two categories.

Thrifty Car Rental, Travelocity Offer Road Trip Contest

Thrifty Car Rental and Travelocity’s contest will pick two people to win an all-expense-paid road trip for their families worth up to $25,000.

Car Rental Keeps Satisfaction Level Steady During Pandemic

The car rental industry has maintained the same satisfaction score it posted before Covid-19, according to the American Customer Satisfaction Index’s recent travel report.

Survey: 12% of Renters Believe Vehicle Damaged Before Pickup

A U.K-based survey also found that 27% of respondents said the damage had not been properly recorded by the car rental company, while about 4% reported that the rental companies tried to blame them for the damage.

Update Your Address

Where your issues are sent

Tag Search Result

Gas Prices, Inflation Impacting Travel Plans More Than Covid

Car Rental Customer Satisfaction Drops

Avis Named Customer Loyalty Winner

Survey: Nearly 60% of Americans Unlikely to Travel for the Holidays

Car Rental Satisfaction Plummets in 2021 J.D. Power Study

Expedia Survey: Car Renters Want Flexibility, Enhanced Cleaning

Omega Earns Top Customer Satisfaction Award

Thrifty Car Rental, Travelocity Offer Road Trip Contest

Car Rental Keeps Satisfaction Level Steady During Pandemic

Survey: 12% of Renters Believe Vehicle Damaged Before Pickup

Update Your Address

Where your issues are sent

Gas Prices, Inflation Impacting Travel Plans More Than Covid

Car Rental Customer Satisfaction Drops

Avis Named Customer Loyalty Winner

Survey: Nearly 60% of Americans Unlikely to Travel for the Holidays

Car Rental Satisfaction Plummets in 2021 J.D. Power Study

Expedia Survey: Car Renters Want Flexibility, Enhanced Cleaning

Omega Earns Top Customer Satisfaction Award

Thrifty Car Rental, Travelocity Offer Road Trip Contest

Car Rental Keeps Satisfaction Level Steady During Pandemic

Survey: 12% of Renters Believe Vehicle Damaged Before Pickup

Create your free Bobit Connect account to bookmark content.