The elite car rental service company complements its other locations in the Carolinas as it pursues more expansion throughout the Southern region.
GM’s EV Live is designed to give immediate customer support for dealers, utilities, GM employees, potential buyers, and fleet customers — from a studio in which users can interact with subject matter experts and live product displays.
Too many customer payment disputes over rental costs and incidentals do more than damage the customer experience; they can also affect your bottom line. Combat this with proactive prevention strategies, arbitration know-how, and transparent communication.
As the car rental industry is poised for growth, operators must learn to anticipate customer needs while continually staying on top of technological trends.
The benefits offered from contactless service is the new standard. In this new world, how do you keep operating efficiently and safely in 2022? Read on.
The Trusted Service Awards from Feefo, a global customer reviews and insights platform, are based purely on feedback from customers.
With contactless service becoming more of a necessity, the car rental industry must step up its adoption. Here's how to overcome three common barriers.
The rental operator maintains international recognition with an organization that affirms a high level of client satisfaction.
Breaking away from traditional service at the counter can create a more efficient rental process. Experts share insights on new tools to facilitate on-demand rentals and how to make this new system function smoothly for staff and customers.
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