By including an upfront license identification process, rental companies will not only be complying with federal law but will also be alerted in the event that a customer is on the watch list.
Record360’s Shane Skinner explains the hidden costs of damage documentation by paper and how digital documentation can decrease damage costs by 60%.
The dashboard and mobile app capture real-time data, images and notes to help car rental companies manage asset condition records and reduce condition disputes with customers.
Some concession agreements now include “loss-of-use recovery” toward gross receipts — essentially equating it to revenues.
Judge orders renter to pay $247,890 in attorney’s fees as well as litigation costs.
A new analysis by CarInsurance.com reveals that the familiar two-car accident made up less than half of all incidents reported by the more than 42,000 car insurance shoppers surveyed.
Some say the renter is already privileged to drive the rental vehicle. But self-regulation could offer a buffer against legislative overreaction.
Since accusations were published from customers and employees that Budget Rent-A-Car of B.C. is overcharging customers for damage, the Attorney General of B.C. is now investigating the licensee for fraud, according to CBC News' Go Public investigative news segment.
The Better Business Bureau had received almost 70 complaints from customers when CBC News’ Go Public investigative news segment published articles highlighting comments from former employees and customers about possible intentional damage claim ‘rip-offs.’
David Purinton, owner and president of PurCo, shares best practices on how car rental operators can effectively recover loss of use and administrative fees.