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no-show fee

On their fourth quarter and full-year conference calls last week, the three public car rental companies—Hertz, Avis Budget and Dollar Thrifty—talk merger, prepaid rentals and plans for growth.

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Guest Editorial: All I Want for the Holidays

Bob Barton, president of the American Car Rental Association, asks the car rental industry for discipline, consensus and cooperation on the things that, if implemented, will benefit the industry as a whole.

Guaranteed Reservations: Are We Ready?

No-show fee implementation has recently turned from discussion to action as car rental companies, trade organizations, online travel agencies and global distribution systems work together to solve the technological hurdles. But can the car rental industry manage the change as a customer-friendly initiative?

CRS 2010: Did We Gain Momentum on No-show Fees?

The ACRA panel at the Car Rental Show dug into the issue with the most depth and insight yet in a public forum. With the changing rental car landscape, is there a new willingness to get this done?

CRS 2010: Did We Gain Momentum on No-show Fees?

The ACRA panel at the Car Rental Show dug into the issue with the most depth and insight yet in a public forum. With the changing rental car landscape, is there a new willingness to get this done?