Consumer advocate Christopher Elliott weighs in on the industry from the other side of the rental counter, including damage complaints, surprise add-on charges, car rental taxation and no-show fees.
Car Rental Show 2010: Right-sized for the Future
As the industry emerges from the recession, auto rental executives, operators and other professionals met at this year’s show ready to tackle the issues of fleet financing, lifecycle management, remarketing, utilization and no-show fees.
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