Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Bogus Claims Hurt the Industry’s Reputation

Christopher Elliott, a traveler advocate, narrows in on damage claims that he says threaten customer trust in the car rental industry.

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Guest Editorial: Embrace Technology, or Else

Delta’s new Basic Economy service shows we need to adopt similar technology to assist with marketing and performance metrics.

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Cintas Corp. Recognizes Avis Budget for Environmental Efforts

Avis Budget Car Rental was among the winners of the inaugural ‘Green Garment Award,’ which recognizes companies for their recycled apparel purchases.

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Hertz Opens 125 Local Editions Across U.S. in Q1

Hertz announced that it opened 125 Hertz Local Edition locations in 2012's first quarter.

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Avis Budget Group Expects Revenue Spike on Lower Fleet Costs

Reporting preliminary results, Avis Budget Group expects a 30% increase in revenue in the first quarter compared to the first quarter 2011, and full-year 2012 revenue to be $7.3 billion to $7.6 billion, a 24% to 29% increase compared to 2011.

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Alamo and National Franchise Locations Open in Trinidad and Tobago

The three new locations are part of Enterprise Holdings' Caribbean expansion, according to Jerry Smith, vice president of franchise operations with Enterprise Holdings.

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Blog Covers Brazilian Car Rental Market

Blog das Locadoras gathers daily key information on the growing business of car rental market in Brazil.

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Car Rental Q&A: Your Frontline Associates - How to Hire and How to Keep Them Motivated

Hiring frontline candidates at your car rental operations isn't always easy — nor is keeping your current associates motivated. The Frontline Performance Group gives some quick tips on how to help with both.

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Sixt Opens First Branch in Kenya

The first Sixt branch in Kenya, which is the 13th country in Africa to now be served by the car rental company, is at the international airport in Nairobi.

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car2go Launches in Berlin with 2,000 Pre-registrations

The launch of car2go in Berlin is accompanied by the release of the first official car2go mobile app for Apple smartphones and the introduction of an 'Eco Score' feature for all car2go vehicles worldwide.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental: First Quarter Analysis and Outlook

A stronger-than-expected used car market is tempered by competitive pricing in the first quarter. But will the trend continue?

What is Holding Back the Electric Vehicle Revolution?

The movers and shakers in the electric vehicle market offer a candid glimpse into the immediate future of electric vehicles. (With photos!)

What’s Next for a Hertz Deal for Dollar Thrifty?

With Hertz’s announcement of a potential buyer for Advantage, how will a Dollar Thrifty deal go down, when, and for how much?

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