ALEXANDRIA, Va. -- A new report forecasting business travel trends, released by the National Business Travel Association, predicts that the corporate car rental market will remain flat in 2004.
According to the NBTA's "2004 Business Travel Overview and Cost Forecast," corporate car rental rates are expected to increase by 2% in 2004. The average corporate rate will be $69, the report added.
The report also predicted that the top four car rental companies will likely lose some market share to low-budget suppliers in certain domestic markets.
NBTA's report acknowledged that car rental companies have made strides in improving customer satisfaction with amenities like express service, greater selection, global positioning systems, and Internet self-booking.