Insurance

Whether a small company using an outside insurance company or a large self insured rental company, the fleet insurance channel provides the latest news and insight into Loss Damage Waivers (LDW), Supplemental Loss Insurance (SLI) and Collision Damage Waivers (CDW).


Study Grades Credit Card Auto Rental Insurance Coverages

CardHub report finds that types and levels of coverage vary greatly by card; American Express named as having the best coverage.

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Lyft to Provide MetLife Insurance

Peer-to-peer ride-sharing Lyft has partnered with MetLife Auto & Home to provide additional insurance options for protecting drivers and passengers.

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Uber Extends Insurance Coverage for Drivers

Uber, a mobile-application-based company that connects customers with vehicle drivers, has extended its insurance offerings to cover driver liability both during tips as well as when a driver is available between trips.

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How to Explain Loss of Use to an Insurance Company

To effectively recover loss-of-use damages from an insurance company, it's necessary to take a deep dive into the nuances of loss-of-use theory, its legal precedents and the rhetoric to shape the argument.

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The Game Has Changed — Have You?

It's time to stop complaining about Obamacare and start using it to increase profit.

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Car Rental Q&A: Extended Insurance Questions

This extended Q&A addresses typical questions faced by car rental operators regarding all facets of insurance.

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Lyft Adds Insurance Coverage and Joins Rideshare Coalition

In addition to joining the Rideshare Insurance Coalition, Lyft has added new insurance coverage for collision, uninsured motorists and underinsured motorists.

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Why Not Sell an Annual Travel Policy?

A private-label annual travel policy sold by car rental companies could eliminate arguments at the counter about credit cards, prepaid travel sites and the customer’s insurance.

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CarSharing Association Publishes Liability Insurance Guideline

The CarSharing Association has released a draft liability insurance guide for U.S. car-sharing operators in order to better protect consumers of car-sharing services.

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Enterprise Highlights Importance of Rental Reimbursement

With a humorous YouTube video, Enterprise Rent-A-Car reinforces the benefits of rental reimbursement, an inexpensive auto insurance add-on that covers the cost of using a rental car while a vehicle is in the shop.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Ripple Effect of a Positive Customer Service Experience

They say customer service is the new marketing. A recent experience on Virgin America validates that point.

Combatting “Until Something Better Comes Along”

For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

The Wrong Side of History

You’re either for the practice of allowing the selling of used vehicles with open recalls or against it.

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