Whether a small company using an outside insurance company or a large self insured rental company, the fleet insurance channel provides the latest news and insight into Loss Damage Waivers (LDW), Supplemental Loss Insurance (SLI) and Collision Damage Waivers (CDW).

Why Not Sell an Annual Travel Policy?

A private-label annual travel policy sold by car rental companies could eliminate arguments at the counter about credit cards, prepaid travel sites and the customer’s insurance.


CarSharing Association Publishes Liability Insurance Guideline

The CarSharing Association has released a draft liability insurance guide for U.S. car-sharing operators in order to better protect consumers of car-sharing services.


Enterprise Highlights Importance of Rental Reimbursement

With a humorous YouTube video, Enterprise Rent-A-Car reinforces the benefits of rental reimbursement, an inexpensive auto insurance add-on that covers the cost of using a rental car while a vehicle is in the shop.


Lancer Insurance Named to Ward’s Top 50 Performers for Third Consecutive Year

For the third consecutive year, Lancer Insurance Co. has been named to Ward’s Top 50 performing companies in the U.S. property casualty insurance industry.


Insurance Consultants International Unveils Mexico Fleet Rental Program

The international insurance agency launched a new program to provide insurance policies with legal and roadside assistance, uninsured motorist coverage, and partial theft and vandalism coverage.

Read more... Enhances Products for Summer Season

In preparation for a busy season, the car rental insurance comparison search engine announced additional products and coverage available for customers.


Two Men Jailed for Stealing Catalytic Converters from Hertz UK Rental Vans

Alan Beck, 18, and Steven Eccles, 20, were sentenced to 13 months in jail for smashing into Hertz UK vans in England to steal more than $25,000 worth of catalytic converters.


Car Rental Q&A: How Can I Lower My Vehicle Liability Insurance Premium?

Q: The automobile liability insurance premium for my rental cars is costly. It is our location’s biggest expense after my employee costs. Some of my associates in other states pay much less per car, per month than I do. What can I do to minimize this expense?


Navigating Credit Cards and Car Rental Coverage

Who should buy a loss damage waiver from a car rental company, and is it covered by your customer’s credit card?


What Types of Damage Are Recoverable in Car Rental?

Whether it’s damage to your rental car from a fallen tree, vandalism or mice chewing wires, some damage responsibility can be passed to the consumer by contract — but know your state’s statutory limitations.


Study Compares Credit Card Insurance Coverages

CardHub’s 2012 Credit Card Auto Rental Insurance Study compares car rental insurance coverage offered by Visa, Discover, MasterCard and American Express.


Lancer Insurance Named Again To Ward’s Top 50 Performers

The companies in the top 50 are those that demonstrate the ability to thrive in a challenging economic environment by analyzing each insurance company’s staff levels, business practices and expenses for all areas of company operations.


NJ Case Is Reminder to Rental Car Companies to Consult State Insurance Laws

In a recent New Jersey appellate court decision, an intra-familial exclusion rule included in a car rental company’s supplemental liability policy was deemed void as it did not conform to the state’s automobile insurance laws.


UK Law Prohibits Car Rental Companies from Refusing to Rent Based on Age

The law, which just became effective in June, is aimed at all goods and services.


UK Consumer Survey Reveals Mixed Opinions on Excess Car Insurance

In the survey, 14% of respondents said insurance rates are too expensive.


New York Legislation Would Increase Minimum Financial Responsibility for Rented and Leased Vehicles

Another similar bill would make an across-the-board increase to MFR requirements of up to 500% more than currently required for all motor vehicles registered in the state.


Niche and Famous - Exotic Car Rental Company Blossoms in L.A.

With the help of his general manager and lucrative partnerships with hotels, movie studios and body shops, Sam Zaman has built Black and White Car Rental into a luxury rentals landmark.


Family Gets Full Refund After Rental Car Plunges Off Ferry

Fox Rent A Car was first reported to have refused a refund to a family whose rental car was bumped by another vehicle off the ferry boat. The company said it did not know at the time of the claim that the family was not at fault, according to the Orange County Register.


ACRA Executive Director Visits Arizona to Express Views on Insurance Legislation

Currently, Arizona is an outlier state that by statute makes car rental companies primary in all claims and prohibits recoveries through subrogation.


U.S. Appeals Court Says Insurer Must Pay in Geico v. Garcia, Sends Case Back

In Garcia v. Geico General Insurance Co., the 11th circuit U.S. Court of Appeals said that even though the driver of the rental car involved in the crash wasn’t the original renter, the insurance company of the driver is still responsible for coverages.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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