Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


How Intelligent Transport Systems Affect Car Rental

Intelligent Transport Systems such as self-driving vehicles and mobility services like ride hailing are changing the transportation industry. If car rental companies do not adapt, they risk becoming obsolete.

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ACRA Takes the Capitol

The American Car Rental Association convened its third annual "Day on the Hill" to discuss with legislators the issues directly affecting car rental operators today.

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Operators Discuss Disaster Prep

With Hurricane Matthew recently hitting the Caribbean and the U.S. East Coast, we asked rental operators what procedures they have in place to help protect their staff members, facility, and vehicles when a hurricane is headed their way.

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Discount: Our Plan to Grow Self-Service Rentals

Steven Lazaroff of Discount Car and Truck Rentals shares the company's strategy for implementation of its new hourly truck and van rental service.

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Indie Players Launch Networks

Two independent car rental companies are looking to expand their footprints: Best Way Auto & Truck Rental has launched an affiliate network while Airport Van Rental is offering franchises.

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Avis Budget, Didi Chuxing Establish Global Partnership

Through this partnership, Avis Budget Group and Didi Chuxing will coordinate product, technology, and local marketing resources to provide Didi Chuxing's registered users with car rental service in approximately 175 countries.

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Eco Rent A Car Named Best Ground Transport Company in India

Eco Rent A Car has been given the National Tourism Award by the Ministry of Tourism as the Best Ground Transport Company in India.

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Hertz Loyalty Program Celebrates Fifth Anniversary in Europe

To celebrate Hertz Gold Plus Rewards loyalty program’s fifth anniversary in Europe, Hertz is offering members the chance to win anniversary prizes when they book and complete a qualifying rental between Nov. 16 and Dec. 15.

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Mex Rent A Car Opens 5 Locations in Puerto Rico

Mex Rent A Car has launched in Puerto Rico with five new affiliate locations in San Juan, Aguadilla, Isla Grande, Fajardo-Ceiba, and Dorado.

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Avis Lebanon Named Licensee of the Year

Avis Lebanon has been honored as Licensee of the Year in the Europe, Middle East, and Africa (EMEA) region. Avis Iceland and Avis Russia were recognized for outstanding achievement.

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In Memoriam: Rick Mullinax, Executive Vice President of MCar

Rick Mullinax, executive vice president of MCar, died on Nov. 12 in Los Angeles. Under his leadership, MCar has grown from four rental locations to 10 locations throughout Los Angeles and San Diego.

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2016 L.A. Auto Show: SUVs, Electrification, Mobility

The mobility revolution is happening through greater connectivity, manufacturers' suites of transportation services, electrification, and the introduction of autonomous vehicles themselves. At the same time, manufacturers are placing the car at the center in this new world.

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Rent-A-Wreck's Pat Bowie Visits Capitol Hill

Pat Bowie, the director of training and development for International Franchise Systems (IFS), owners of the Rent-A-Wreck, Priceless, and Nextcar brands, recently visited Capitol Hill with the Society for Human Resource Management's (SHRM) Maryland team.

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car2go to Cease Operations in Twin Cities, San Diego

car2go plans to suspend its carsharing service in the Twin Cities and San Diego by the end of the year. In San Diego, car2go hasn’t seen enough business to continue while it has faced high rental car taxes in the Twin Cities.

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Enterprise Provides Insurance for Donated Vehicle Program

Progressive Insurance’s annual Keys to Progress program provided more than 100 newly refurbished vehicles to military members and their families. Enterprise Rent-A-Car offered six months of automobile insurance for each donated vehicle.

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Hertz Introduces Electronic Rental Agreements

Hertz has started using electronic rental agreements and has expanded its eReceipt and Express Return service. The services will be available at all U.S. Hertz, Dollar, and Thrifty corporate locations by the end of this year.

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Avis Budget Extends Marketing Relationship with USAA

Through this agreement, Avis Budget Group will continue to promote its Avis Car Rental and Budget Car Rental brands and special offers to USAA's membership base of nearly 12 million current and former members of the U.S. military and their families.

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Self-Driving Startup Nutonomy Starts Road Tests in Boston

Self-driving taxi startup Nutonomy is expanding its autonomous vehicle trials to roads in the U.S.

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Hyundai, WaiveCar to Provide Free Electric Carsharing Rides

Hyundai Motors and WaiveCar, an all-electric carsharing service that runs on advertising dollars, have announced a partnership that will give consumers the ability to drive the new Hyundai IONIQ electric sedan for two hours at no charge.

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Maven to Offer Ride-Sharing Drivers Leased Vehicles

General Motors’ carsharing service Maven has teamed up with Uber to provide Uber’s ride-sharing drivers the option to lease vehicles by the week or longer at discounted rates. The 90-day pilot will launch in San Francisco.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Five Business Model Trends for 2017

As new forms of mobility take flight, the borders with traditional car rental are starting to erode.

Are Commercial Drone Deliveries Eminent in the U.S.?

Amazon just delivered its first package by drone in England. Will U.S. delivery fleets be able to take advantage soon?

Autonomous Vehicles and the Changing Role of the Fleet Manager

With fewer drivers and substantially longer fleet lifecycles, fleet managers will pivot to new job functions.

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