Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

Green Motion Now Operating at San Diego Rental Center

U.K.-based car rental company Green Motion celebrates the opening of its latest U.S. car rental location at San Diego’s new Rental Car Center, which serves customers at San Diego International Airport.


El Paso Airport Opens Rental Car Center

El Paso International Airport has opened its new consolidated rental car facility. The $45.9-million facility was funded by a customer facility charge.


Personalized Car Rental App Launches on Google Play

Now available for Android users on Google Play, Carla’s mobile app provides car rental recommendations for users based on their travel needs.


Enterprise Wins Top Honors at WAVE Awards

Enterprise Rent-A-Car earned top honors for Best Travel Agent Support and Highest Client Satisfaction at the 2016 TravelAge West WAVE Awards.


Wisconsin Airport to Build Updated Rental Car Facility

Wisconsin’s Appleton International Airport has broken ground on a new rental car facility, which is set to open in spring 2017.


Airport Rates Drop Slightly in June

After a small upturn in rate quotes for March, April, and May, airport rates dropped slightly (74 cents) in June. Summer rental rates may be impacted by England’s decision to leave the European Union; the euro and pound have already been weakened.


In Memoriam: Jack Taylor, Founder of Enterprise

Jack Crawford Taylor built Enterprise Holdings into the world’s largest car rental company and one of the largest private companies in the U.S.


Hertz Reaches Agreement with Uber, Lyft to Supply Rental Cars

Hertz Global Holdings Inc. has reached an agreement with Uber Technologies Inc. and Lyft to supply their U.S. drivers with cars under specified rental agreements.


Highest July 4th Travel Predicted

Nearly 43 million Americans are expected to travel this Independence Day holiday weekend; an increase from the 42.3 million people who traveled last year, according to AAA Travel.


Lyft, GM Expand Express Drive to 3 New Cities

Express Drive, General Motors’ short-term car rental program for Lyft drivers, has expanded to Boston, Washington, D.C., and Baltimore.


ACE Opens New Facility Near Orlando Airport

On June 21, ACE Rent A Car celebrated the grand opening of its new location near Orlando International Airport. The move onto a five-acre property is an upgrade for ACE’s 1,200-vehicle rental operation.


BMW’s ReachNow Adds 150 Cars to Seattle Fleet

After launching two and a half months ago, BMW’s ReachNow carsharing service has expanded its Home Area in Seattle and has added 150 MINI Clubman vehicles to its fleet.


FSNA Reports Revenue of $2.7M for Quarter

For the quarter ended Dec. 31, 2015, Franchise Services of North America Inc. reported revenue and profit as $2,690,636 and $375,582, respectively.


Zipcar Launches Service on Cape Cod

Partnering with the Cape Code Regional Transit Authority, Zipcar will offer two of its carsharing vehicles at the Hyannis Transportation Center. It also added two vehicles in Falmouth, Mass.


North Carolina Airport Considers Rental Car Fee

North Carolina’s New Bern Airport is considering charging car rental customers a new fee to help pay for improvements at the airport.


Majority of U.S. Travelers Book Car Rental in Advance

According to a survey by Auto Europe, 40% of North Americans plan to visit Europe in the next 12 months as part of an annual trip. And of those travelers, 56% will book their rental car two or more months in advance.


Record360 Launches Claims Management Platform

This platform helps expedite the claims process by allowing rental managers to keep a diary of everyone contacted and attach files such as claims forms or rental forms.


Avis Antilles Named Licensee of the Year

Avis Antilles (Martinique and Guadeloupe) has been named "Licensee of the Year" for Latin America and the Caribbean.


Carhood’s Carsharing Service Offers Free Parking

Depicted as AirBnB for cars, Carhood offers peer-to-peer carsharing at the airports in Melbourne and Brisbane. Customers receive free airport parking as well as the chance to earn money when renting out their unused cars to other Carhood members.


New Broker Site Launches in Brazil

Brazilian Rent a Car (BRZ Rent A Car), a new car rental brokerage site, has launched in Brazil. The car rental network rents cars from suppliers in 25 Brazilian cities.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

Iran — a Growth Market for Car Rental?

The second largest economy in the Middle East is poised for foreign investment, if post-nuclear deal jitters can be eased.

Rentals and Terrorist Activity: Time to Hone the Plan

Terrorist activity is frequently tied to a rental vehicle. In today’s heightened risk environment and the potential for terrorism from within, local operators need to hone an action plan.

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