Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Advantage, ACE Earn Top Customer Experience Ratings

Advantage Rent-A-Car and ACE Rent A Car delivered the best customer experience in the rental cars & transport industry, according to the 2017 Temkin Experience Ratings.

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National Car Rental Offers BMW X3 in Emerald Club

Through May 31, National Car Rental is offering the 2017 BMW X3 to executive and executive elite members of its Emerald Club loyalty program.

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Europcar Unveils Mobility Flagship Station in Brussels

Designed as an exclusive multimodal platform, the new station reflects Europcar’s ambition to become a global mobility solutions leader. The location is equipped with digital kiosks.

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Sixt Extends Partnership with Lufthansa Airlines

Sixt has extended its partnership with Lufthansa, a German-based airline. As part of this collaboration, Sixt will offer added value to flight passengers as the car rental partner to Lufthansa.

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CarTrawler, Kaligo Travel Solutions Launch Rental Platform

With this deal, Kaligo Travel Solutions incorporates CarTrawler’s car rental booking capabilities into its TravelEdge accrual and redemption suite via integration of CarTrawler's ancillary revenue platform.

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Thrifty Named Car Rental Supplier of Gold Coast Games

Thrifty Car Rental has been named as the official car rental supplier of Australia’s Gold Coast 2018 Commonwealth Games. Thrifty will provide close to 1,400 vehicles.

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Lotte Rent-a-Car to Offer Bolt EV

South Korea-based Lotte Rent-a-Car has partnered with GM Korea to add Chevrolet Bolt electric vehicles to its rental fleet.

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Sixt Expands in Portugal

Sixt has added three new franchise locations in Portugal in downtown Lisbon, Funchal on the island of Madeira, and in Porto. Up until now, Sixt had only been present at the Lisbon Airport.

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Alamo’s Self-Vacationing Fleet Will Be First on the Road

Alamo announces an investment in the creation of a new self-vacationing fleet— self-driving rental vehicles that will plan, navigate, and drive during the customized vacation. These fully automated, self-driving vehicles will be piloted this summer in Orlando and San Diego.

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Michael DeLorenzo Wins Auto Rental News Impact Award

Michael DeLorenzo, executive vice president of International Franchise Systems, which owns the NextCar, Priceless, and Rent-A-Wreck brands, received the inaugural Auto Rental News Impact Award for outstanding service to the auto rental industry.

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Audi Acquires Silvercar

The Audi board today announced it intends to acquire Silvercar Inc., a shared mobility company that offers car rental services, to expand its digital mobility solutions and services.

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International Car Rental Show Looks to the Future

Designed for the car rental industry worldwide, the 22nd annual International Car Rental Show has focused on the big topic of mobility and technology. The conference started on Monday March 27 and runs through this evening.

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Mex Rent A Car Partners With Rentcars.com

Mex Rent A Car has officially partnered with Rentcars.com, a car rental price comparison site based in Latin America.

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Autoclick Rent-A-Car Now Serves 25 Airports in Europe

Autoclick Rent-A-Car has expanded and now offers its vehicle rental services at 25 airports throughout Europe.

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Enterprise Increases Support of Collision Repair Society

Enterprise Holdings has upgraded to a corporate member of the Society of Collision Repair Specialists (SCRS). Enterprise has held a company membership with SCRS since 2013.

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Montpelier Ends Carsharing Pilot Program

CarShare Vermont’s carsharing pilot will end after operating for two years in Montpelier.

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ReachNow Expands Service in Portland

BMW's ReachNow has expanded its carsharing service’s home area in Portland, Ore.

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Fox Acquires Carsharing Platform

Fox Rent A Car has acquired a carsharing platform developed by JustShareIt (JSI). Currently, the carsharing service will only be available at Los Angeles International Airport but will expand to other Fox corporate locations within a few months.

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Auto Recalls Reach 53.2 Million in 2016

Automakers recalled a record 53.2 million vehicles last year in the United States, according to the National Highway Traffic Safety Administration (NHTSA). In 2015, 51.2 million vehicles were affected by recalls.

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car2go Updates Carsharing Fleet in Columbus

car2go has announced that its carsharing fleet in Columbus will now feature the latest version of the smart model as well as new car2go technology.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

What is Your Time Worth?

Personal observations of retail and travel transactions reveal just how much a consumer’s time is worth today, and how increasingly intolerant we are of inefficient transactions.

Safeguarding Your Business with Brokers

While the high-profile bankruptcy of Atlas Choice has left many car rental companies wary of working with brokers, rental companies can take steps to protect themselves and ensure a productive relationship.

My Number One Takeaway from ICRS 2017

This year’s International Car Rental Show (ICRS) opened the door to new business models facing transportation today — yet adapting to these new technologies is not the first key to survival.

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