Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Avis Budget Adds Amex Express Checkout as Payment Option

American Express’ Amex Express Checkout is now available as an online payment option for Avis Car Rental and Budget Car Rental customers.

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BMW’s ReachNow Launches at Seattle Airport

BMW’s ReachNow carsharing service has added a new park and fly service for the Seattle-Tacoma International Airport.

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FSNA Reports Revenue of $2.2M for Q2

Franchise Services of North America Inc. (FSNA) has reported revenue of $2,221,108 from its continuing operations for the second quarter 2016. This is compared to revenue of $2,266,590 for Q2 2015.

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Lyft to Add Extra Stop to App

Lyft will soon introduce the ability to add an extra stop into the app during a ride.

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GO Rentals Participates in Road Safety Trial

GO Rentals, a New Zealand-based car rental company, has joined forces with the New Zealand Transport Agency and HMI Technologies to test a Bluetooth device that delivers auto safety messages to rental car drivers.

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Philadelphia Named Most Expensive Car Rental City

After comparing rental rates in 50 U.S. cities, CheapCarRental.net found that Philadelphia had the highest daily rate at $83 for August.

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Hertz Revenue Declines 2%

In the second quarter 2016, Hertz Global Holdings Inc. has reported its total revenues as $2.3 billion, a 2% decline versus the second quarter of 2015. Hertz had a net loss of $28 million compared to $13 million during the same time last year.

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Didi Chuxing to Acquire Uber China

Didi Chuxing, a China-based ride-sharing company, has announced an agreement with Uber. It will acquire all assets of Uber China for operation within mainland China.

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Europcar Opens New Location in London

Europcar has opened its latest location in the London borough of Richmond.

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Enterprise Funds Floral Meadows at UK Roundabouts

Enterprise Rent-A-Car and the Enterprise Holdings Foundation donated 130 pounds to plant meadow flowers, bulbs, and perennials at seven roundabouts across the U.K.

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Ford Contributes More Funding to India’s Zoomcar

Zoomcar, an India-based carsharing service, has raised another $25 million in a Series C round. Ford Motor Co. led investors in this recent round of funding.

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Dollar Rent A Car Opens 27th Location in Dubai

Dollar Rent A Car has opened its 27th branch in Dubai at the Dubai Marina Mall, a location that will provide car rental services to Dubai Marina residential population area and tourists in the city.

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First Car Rental Adds 3 New Models to Fleet

First Car Rental, a South African-based car rental company, has added three new vehicle models to its rental fleet.

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Enterprise Brands to Launch in Jamaica

ATL Automotive, a Jamaican-based automotive company and affiliate of Sandals Resorts International Group, will serve as the franchisee for the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands in Jamaica.

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Breeze Ends Leasing Vehicle Service

Breeze, a startup that leases cars to drivers for Uber, Lyft, and delivery services, has ended its services. It plans to license out its fleet management software to other companies.

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Dryve Offers On-Demand Vehicle Delivery

Initially launched as a car concierge service app, Dryve Inc. is now offering vehicle delivery to rental car companies and dealerships in Los Angeles.

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Avis Budget Revenue Rises on Better Pricing

Avis Budget Group has reported revenue of $2.2 billion for its second quarter 2016. This is a 3% increase primarily due to a 3% rise in rental days.

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Airport Rates Downturn Continues into July

After a decrease in June, July’s airport rates were down 60 cents from a year ago. Avis Budget Group and Hertz both expect flat or slightly higher pricing for the balance of 2016.

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Zipcar Uses Facial Recognition for Instant Membership

Zipcar’s "selfie software" will verify a member by matching a driver’s license with facial recognition technology. Through the mobile app, members can now sign up, join, and drive a Zipcar without needing a Zipcard.

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Enterprise’s Marketing Campaign Highlights Transportation Options

Enterprise Rent-A-Car’s new multimedia campaign features the company’s multiple transportation options beyond car rental: truck rental, luxury rental, carsharing, and car sales.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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