Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.

On Demand, Island Style

The Hertz franchise on St. Barts is giving vistors an hourly, self-service option to see the island, which in turn gives the business a competitive advantage in a crowded market.


Car Rental Q&A: What are the Biggest Challenges for Rental Operators and the Industry?

Operators and vendors at the International Car Rental Show reveal the biggest challenges for them and the industry in general.


What Car Rental Can Learn From the Hotel Industry

Hotels have found that an uncluttered front counter and assigning all managers to "visibility posts" enhances the customer experience. Can car rental adopt these practices?


Green Motion Launches Franchise in Sweden

U.K.-based car rental company Green Motion continues its franchise expansion in Europe by opening in Sweden. The eco-friendly fleet will serve customers at Stockholm Arlanda International Airport starting in July.


April Airport Rates Continue Downward

April 2017 rate quotes were down again, continuing a pattern of year-over-year losses in six of the last seven months. The Northeast region had the highest rate at $57.27 — $19.55 higher than the lowest Southwest average of $38.72.


Avis Budget Revenue Drops 2%

Avis Budget Group has reported revenue of $1.8 billion for its first quarter 2017, a 2% decrease. This is primarily due to a 5% decline in pricing partially offset by a 3% increase in rental days.


Maven Program Targets Gig Economy

Maven Gig drivers are provided access to vehicles they can use for independent gigs, such as package delivery, food or grocery delivery, and ride sharing. The program is live in San Diego and will launch in San Francisco and Los Angeles later this year.


car2go Rewards Members for Taking Road Safety Classes

Through a pilot program, car2go will offer free online road safety education courses to its members. Members who take the classes will receive drive-time credit.


Lyft Partners With National Federation of the Blind

By working with the National Federation of the Blind, Lyft has made its app more accessible to blind passengers and is helping to educate the public on how ride hailing can improve the lives of these passengers.


Zipcar Expands to 100 More Colleges and Universities

Zipcar has expanded its carsharing service to 100 more universities and colleges over the past year, bringing its total campus footprint to more than 600 throughout North America.


Mexico's America Car Rental: Transparency is Paramount

With the widespread issue of low rental prices, America Car Rental wants to give advice to customers on how to avoid the surprise of unexpected charges at the counter.


Top Rent A Car Bulgaria Hits 150K Customers

Based in Bulgaria, Top Rent A Car has more than 14 years of experience in the rental industry. Currently, it has over 1,200 new vehicles in its fleet.


Envoy Celebrates LA Launch

New mobility platform targets residential and commercial buildings.


Daimler’s Carsharing Platform Launches in Berlin

Four months after the launch of a pilot program in Munich, Mercedes-Benz owner Daimler’s peer-to-peer carsharing platform Croove is now being rolled out in Berlin.


America Car Rental Partners with KAYAK

America Car Rental also has partnerships with several global distribution systems (GDS), including Travelport, Worldspan, Galileo, and Sabre.


Europcar’s InterRent Expands to Dubai Airport

InterRent, Europcar Group’s low-cost brand, has opened a new location at the Dubai International Airport.


Dollar Rent A Car UAE, Oman to Unveil New Branding

Dollar Rent A Car UAE and Oman plans to unveil its new branding at this year’s Arabian Travel Market.


EV Rentals Launches in British Columbia

EV Rentals, a car rental company that rents only electric vehicles, opened its first location in Richmond, British Columbia.


SF Legislation Looks to Reduce Rental Car Break-Ins

The proposed legislation would prohibit rental car companies from leaving visible barcodes and advertisements on vehicles, which supposedly attract thieves. But is the cure worse than the disease?


Hertz to Announce Q1 Earnings

Hertz Global Holdings Inc. will host a live webcast discussion of its 2017 first quarter financial results on May 9.


Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

An Inside Look at Car Rental in China

A trip to a new car rental convention in Guangzhou reveals a booming market, yet one facing unique challenges.

Auto Manufacturers: Mobility Disruptors or Fleet Providers?

Maven’s Alex Keros shares insights into evolving smart mobility business models and new opportunities with fleet management.

What is Your Time Worth?

Personal observations of retail and travel transactions reveal just how much a consumer’s time is worth today, and how increasingly intolerant we are of inefficient transactions.

Job Finder: Access Top Talent. Fill Key Positions.