Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Car Rental Q&A: How Can I Establish a Monthly Goal-Setting Process for my Sales Team?

An operator asks for tips when creating a monthly goal-setting process for his rental company's sales and service staff.

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Hertz Withdraws Guidance, Shares Fall

Hertz Global Holdings saw increasing rental activity in the second quarter, and found itself short on vehicles because of the increased number of recalls by the automakers, the company said Tuesday.

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Enterprise Expands in Nashville

Enterprise Holdings’ local $21 million economic impact growth strategy includes adding more than 250 employees to support the opening of as many as four new rental locations in Nashville in the next year.

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Emerald Club Offers Low-Mileage Rentals

In order to provide vehicles with less than 20,000 miles, National Car Rental’s Emerald Club Scorecard specifically tracks mileage at “Emerald Aisle” locations.

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Hertz Accounting Probe Delays Q2 Filing

Due to the ongoing financial records review for 2011, 2012 and 2013, Hertz Global Holdings has delayed the filing of its second quarter 2014 results.

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Sixt to Open Franchises in Minnesota

Sixt SE and its Sixt Franchise USA LLC have signed a franchise agreement with Walser Automotive Group. Walser will open Sixt franchises to serve the Minneapolis-St.Paul area, including the airport.

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Hertz, Maaco Set Up Maintenance Shops

Under a new partnership, a Maaco maintenance shop will be available on-site at Hertz rental car locations. The first shop will open in the Chicago area.

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Seattle Neighborhood Offers Zipcar Vehicles

Artspace Mt. Baker Lofts, a new Seattle transit-oriented development, has partnered with Zipcar to provide residents with two car-sharing vehicles.

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Avis South Africa Bans Smoking in Cars

As of August, Avis South Africa has prohibited smoking in its rental vehicles.

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Sixt Sponsors Ads on London Airport Buggies

Sixt has sponsored 48 buggies at London’s Gatwick Airport. Each Sixt advertisement reads, “Fancy a boost? We like going fast, too!”

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