Rental Operations

There are many rental operations factors that go into running a car rental company effectively and efficiently. This channel covers all rental operations including vehicle cleaning and maintenance, marketing, training, franchising, front line performance, operator profiles and car sharing.


Hertz Appoints Customer Service Leaders

The Hertz Corp. has announced that Stuart Benzal joins as vice president of customer experience and Tony Bedalov has been appointed vice president of customer care and contact centers.

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Nine Rental Companies Join Tampa Airport's New Conrac

Tampa International Airport’s new 2.6-million-square-foot consolidated rental car facility already has nine rental car companies signed up before the project has even broken ground.

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Zipcar Partners with L.A. Metro

Zipcar has entered into a partnership with the Los Angeles County Metropolitan Transportation Authority (Metro) to provide vehicles for hourly or daily reservations at 10 Metro park-and-ride locations.

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Enterprise’s Taylor Family Donates $22M to Local Nonprofits

Jack C.Taylor's family has announced $22 million in contributions to a variety of charitable and educational organizations that support underserved communities and youth in the St. Louis region.

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Enterprise Launches Franchise in Saudi Arabia

Enterprise Holdings has partnered with Al Jomaih Group to launch Al Jomaih Auto Rental (Ajar). This new rental franchise will open a network of branches at airport, city and community locations across Saudi Arabia in 2015.

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Enterprise Appoints New Senior VP of European Operations

Enterprise Holdings has appointed Mike Nigro as senior vice president of European operations. Nigro has served as managing director of the U.K. and Ireland for the past six years.

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First Car Rental Uses Car Wraps for Nonprofit Campaign

To increase awareness for its campaign, First Car Rental has added vehicle wraps to its rental cars. Its campaign supports South Africa’s nonprofit The Rhino Orphanage.

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Dollar Rent A Car Expands in UAE

Dollar Rent A Car’s expansion in the UAE continues with a new branch at Ayla Bawadi Hotel in Al Ain.

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Dubai Roads and Transport Authority Considers Car Rental Initiative

The Smart Rental Initiative would reduce carbon emissions and make public transportation easier in Dubai.

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New Carsharing Service Targets Uber Drivers

HyreCar carsharing network lets Uber and Lyft drivers rent personal cars for work.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

It’s Time to Pass the Recall Bill

The death of a renter in a vehicle under open recall underscores the need for federal recall legislation.

How Much Does Driving Style Affect MPG?

We conducted three tests using an in-vehicle data logger with surprising results — and some questions on whether one car’s computer is telling the truth on fuel economy.

Would Car Rental in Europe Benefit from Consolidation?

A market controlled by brokered transactions will continue to suffer price pressures and customer service issues.

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