Auto Rental News
MenuMENU
SearchSEARCH

Europcar System Allows Customers to Avoid the Queue

The contactless Key n’Go system, available through Goldcar, Europcar’s value brand, sends customers to a machine to grab their keys in less than a minute. Customers then can directly access their cars.

July 14, 2021
Europcar System Allows Customers to Avoid the Queue

As travel restrictions are being lifted and sanitary measures eased almost everywhere in Europe, Key’n Go is exptected to meet unprecedented demand levels, at over +100% vs. last year.

[EMPTY CREDIT]

1 min to read


As a result of the pandemic and a growing demand for contactless solutions among travellers, Europcar's Goldcar has launched “Key’n Go” in 35 key airports in Southern Europe. This process allows customers ta 100% digital, safe, and fast solution to book, pick-up, and return their vehicle.

As travel restrictions are being lifted and sanitary measures eased almost everywhere in Europe, Key’n Go is exptected to meet unprecedented demand levels, at over +100% vs. last year. Customers just have to enter their booking number in the Key’n Go machine, grab their keys, go the parking lot to pick their vehicle up, and drive away.

Ad Loading...

Coverage and roadside assistance are bundled in the rental fee. Specific options, such as a baby-seat for example, can be selected during the online booking process.

“As vaccination campaigns are being rolled out at a fast pace everywhere in Europe and booking figures showing that people project themselves again into travelling, the 2021 summer season should see an increase in activity," Paulo Pinto, Europcar Mobility Group’s Leisure Service Line Director, said in a statement. "We have been actively preparing for it and our Key’n Go direct-access to car solution already meets very strong customer demand, as it ensures a fast, hassle-free and contactless experience."

More Rental Software

Interviewer Martin Romjue and guest Ryan Kerzner on both sides of a title page with large lettering.
Rental Operationsby Martin RomjueJune 3, 2026

Grow Your Rental Business Beyond Cars

Rental fleet operations are facing numerous evolving challenges and opportunities from AI technology to rate and revenue management, to customer service and business growth.

Read More →
An AI-imaging tunnel instantly scans a car for damages at Wenn's location in Lithuania.
Rental OperationsJune 2, 2026

Using AI to Create Clarity, Not Conflict, in Rental Car Damage

Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.

Read More →
Close up of a high-tech vehicle console with a remote key.
Rental OperationsJune 1, 2026

Get Ready To Roll: No Stopping Self-Driving Rental Cars

The autonomous mobility technology revolution will move at its own pace, but sooner rather than later.

Read More →
Ad Loading...
Two execs hold up a sign with Southwest and CarTrawler logos

Southwest Airlines Selects CarTrawler For Its Car Rental Booking Platform

The platform is designed to allow customers to compare and book rental vehicles more easily during the travel booking process.

Read More →
Photos of CEOs Colm Brady and Francois Kruger on a blue background and above a headline.
Telematicsby News/Media ReleaseMay 22, 2026

RentalMatics, GeoInt Partner On Rental Car Speed Tracking Tech

Rental operators can now detect and act on speeding while vehicles are still on rent, thereby reducing fines, admin workload, vehicle wear, and safety risks.

Read More →
NextPass 407 ETR

NextPass Expands Toll Payment Service to Highway In Toronto

Fleets and consumer can use a transponder-less option when traveling between Canada and the U.S.

Read More →
Ad Loading...
A black Jeep is displayed at the Zubie-Bosch-TSD exhibit during the International Car Rental Show.

Zubie, PurCo Integrate Rental Damage Detection With Telematics

The combination brings actionable vehicle insights into PurCo’s PurInspect platform, improving damage detection and operational efficiency for rental fleets.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
Ad Loading...
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Ad Loading...