Fox Rent A Car, one of the largest car rental company in the U.S., announced the expansion of its FOXpress app services to San Diego and San Jose, Calif.
FOXpress is the consumer-facing application that allows consumers making reservations at any of Fox’s 20 corporate locations to reserve, change, expand, or cancel their reservation on their mobile device.
One of the most compelling services offered to registered users of the app is the ability to bypass the counter, skipping lines and streamlining the rental process.
Fox launched FOXpress counter bypass services at their flagship location in Los Angeles to be able to observe user feedback and needs, ensuring the process was aligned to consumers and well-received.
With the launch phase successfully completed, Fox is expanding the services to other West Coast locations to further service to some of their busiest locations, serving both business and government clientele with services that help their needs most.