Silvercar by Audi is helping customers prepare for the “new normal” in travel with the roll out of contactless rental and delivery service. As part of its responsible travel initiative, these expanded offerings will allow travelers to adhere to social distancing guidelines while traveling with confidence and peace of mind.
Contactless rental is available for local renters at locations throughout the U.S., offering a touchless way to book, locate, and unlock Silvercar rentals via a mobile app for a worry-free, no contact rental experience. This gives customers the option to minimize interaction with others and still enjoy the pleasure of a premium rental experience.
Delivery to You will allow customers to request that their Audi be brought to them and then retrieved from their preferred location at the end of their rental. This delivery and pickup service is available at all Silvercar locations with the temporary exceptions of New York City (Manhattan and Brooklyn), Newark, and Miami (South Beach) beginning May 21, 2020. *
Prior to launching these product enhancements, Silvercar initiated additional policies to assist customers with essential travel needs including:
Silvercar is working to upholding a high standard of cleanliness with a published 19-step vehicle cleaning process and face covering requirements for all employees at all locations.
