Related: Understanding Self-Unlocking Technology Post-Pandemic
Silvercar Introduces Contactless Rental, Delivery Services
As part of its responsible travel initiative, these expanded offerings will allow travelers to adhere to social distancing guidelines while traveling with confidence and peace of mind.

As part of its responsible travel initiative, these expanded offerings will allow travelers to adhere to social distancing guidelines while traveling with confidence and peace of mind.
Photo via Audi.
Silvercar by Audi is helping customers prepare for the “new normal” in travel with the roll out of contactless rental and delivery service. As part of its responsible travel initiative, these expanded offerings will allow travelers to adhere to social distancing guidelines while traveling with confidence and peace of mind.
Contactless rental is available for local renters at locations throughout the U.S., offering a touchless way to book, locate, and unlock Silvercar rentals via a mobile app for a worry-free, no contact rental experience. This gives customers the option to minimize interaction with others and still enjoy the pleasure of a premium rental experience.
Delivery to You will allow customers to request that their Audi be brought to them and then retrieved from their preferred location at the end of their rental. This delivery and pickup service is available at all Silvercar locations with the temporary exceptions of New York City (Manhattan and Brooklyn), Newark, and Miami (South Beach) beginning May 21, 2020. *
Prior to launching these product enhancements, Silvercar initiated additional policies to assist customers with essential travel needs including:
No fee one-way drives
Extended rentals beyond 14 days
Silvercar is working to upholding a high standard of cleanliness with a published 19-step vehicle cleaning process and face covering requirements for all employees at all locations.
More Rental Operations

Clean on Paper: Red Flags in Exotic Car Rental Verification
A suspicious $45,000 Lamborghini booking reveals the strengths and limitations of renter verification, from forged insurance documents to coverage gaps and unauthorized drivers. (Part 2 of 3)
Read More →
Turo and Tesla Take the Next Step Toward Autonomous Car Rentals
The partnership brings Tesla's Full Self-Driving (Supervised) technology into the rental experience, offering a glimpse of how increasingly automated vehicles could change car rental.
Read More →
How Rental Operators Can Navigate Personalized Pricing Rules
As regulators scrutinize the use of customer data in pricing, rental operators need to know whether they can explain why one renter pays more than another.
Read More →
Direct, Broker or Hybrid? How Travel Retailers Source Rental Cars
As travel retailers weigh direct supplier relationships against third-party distribution, rental operators need to understand how those decisions affect their business.
Read More →
How Did This Independent Rental Operator Grow to 170 Vehicles in 4 Years?
With 170 vehicles across three Kentucky locations, Joel Price relies on an overseas team to handle reservations, payments, and after-hours customer service. It's one part of an unconventional approach to growing an independent rental operation.
Read More →
What Does It Take to Succeed in B2B Rentals?
The fundamentals may be familiar to daily car rental operators, but project-based truck rentals put different demands on the fleet and the business.
Read More →
NPR Builds on International Partnerships to Grow Rental Bookings
With Ana Laborde supporting broker development, NPR Auto Group is tailoring distribution strategies, rate packages, and partnerships to grow international reservations across its three brands.
Read More →
Advantage, Sixt Place Among Top Five in Annual Satisfaction Study
While Enterprise and National retain the top spots in JD Power’s 2026 rankings, the latest customer satisfaction results suggest renters can find competitive service beyond the biggest car rental names.
Read More →
The $100,000 Insurance Trap in Exotic Car Rentals
Exotic rental agencies often rely on customers’ personal auto policies to protect six-figure vehicles. But policy language can dramatically change the coverage for vehicles over $100,000 MSRP.
Read More →
The Booking Is Confirmed, But Is Your Customer Ready to Drive?
For international renters, a confirmed reservation doesn’t always mean they’re eligible to drive. Earlier checks can help operators catch documentation and payment issues before the customer reaches the counter.
Read More →
