An interview's formality makes both the manager and the candidate nervous and uncomfortable. Managers would prefer the freedom to ask more direct, technical questions. Good interviewees are also rarely indicative of being a good employee. Try to prepare your hiring manager for a more professional or specific conversation rather than a general "getting to know you" approach.
One customer who was falsely accused of stealing her Hertz rental vehicle was awarded $100,000 dollars in damages by a civil jury.