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Customer Satisfaction

It’s Time to Reinvent the In-Store Experience

Car rental operators who take advantage of new opportunities to mitigate wait times, expand payment types, create mobile workflows, and harness data will have a better chance to prevail in the post-pandemic world.

It’s a Good Time to Reinforce Core Values

As this pandemic drones on, communicating your core values to your staff and Customers will give them the stability they desire and the confidence to do business with you.

Europcar Wins Customer Experience Award

Every year, the AFRC rewards the most successful players and the most innovative initiatives in terms of customer strategy during the Palmes de la Relation Client event.

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