J.D. (Dave) Power opens up on customer engagement, right and wrong sales tactics, the power of information and the evolution of how we buy cars.
Three questions are included in this round of the Car Rental Q&A: What are the basics of a good sales associate incentive plan; how do we obtain more business from our local dealerships; and how can I improve my margins through new incremental products?
Auto-related businesses in this town feel like they’re being unfairly discriminated against by their zoning board. But what can they do?
As the market adapts to an era of restricted supply, car rental companies hone the process of buying and selling cars to keep fleet costs in line.
Taking your fleet-minded dealer for granted during these trying times is not an option.
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