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Employee Retention

The Wellbeing Passport allows employees to highlight preferences which will help them achieve their full potential, for example, employees who may work better in a quiet and separate environment or need extra support in certain situations such as presenting to large groups of people.

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Guest Editorial: Employers Remain Under Union Attack despite Recent Rulings

While in April, federal courts handed employers big wins by halting two National Labor Relations Board (NLRB) rules, the car rental industry is already seeing the impact of other changes in the law with one company facing a 31-member union including only service agents. All employers should be vigilant of the shifting landscape and enact strategies for NLRB compliance.

Hertz Sends Call Center Agents Home

After three years of offering agents the option to work from home, more than half of Hertz’s U.S. reservation sales specialists now work remotely.