Search Close Menu

Tag Search Result

Employee Retention

Guest Editorial: Employers Remain Under Union Attack despite Recent Rulings

While in April, federal courts handed employers big wins by halting two National Labor Relations Board (NLRB) rules, the car rental industry is already seeing the impact of other changes in the law with one company facing a 31-member union including only service agents. All employers should be vigilant of the shifting landscape and enact strategies for NLRB compliance.

Hertz Sends Call Center Agents Home

After three years of offering agents the option to work from home, more than half of Hertz’s U.S. reservation sales specialists now work remotely.