Enterprise Rent-A-Car earned top honors for Best Travel Agent Support and Highest Client Satisfaction at the 2016 TravelAge West WAVE (Western Agents’ Votes of Excellence) Awards.
Honorees were recognized in 68 categories that spanned the cruise, tour operator, airline, rail, car rental, travel insurance, GDS, hotel and resort, and destination travel fields. The awards gave travel agents in the western U.S. the opportunity to recognize qualities and services of their travel supplier partners, according to the company.
“Creating strong relationships with our travel agent partners continues to be a high priority for Enterprise,” said Jeff Coggin, Enterprise’s assistant vice president of travel agency sales. “That’s why the WAVE awards are particularly meaningful. Earning such positive feedback from our travel agent partners confirms that our efforts to provide outstanding client service are being well received.”
Travel agents throughout the 15 Western states — and readers alike — were invited to vote on a list of award finalists chosen by TravelAge West. The editorial staff made their initial selections based on product analysis, on-site visits, a survey of a select group of travel agents, and online research.
“The WAVE Awards are a great gauge of how travel companies are perceived by agents,” said Ken Shapiro, editor-in chief of TravelAge West. “Our readers are always enthusiastic about supporting the companies that are great to work with and that consistently deliver for travelers.”