Hurricane Irma forced Enterprise Holdings to initially close more than 100 of its neighborhood and airport car rental locations (Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car) throughout Florida — mostly due to power outages. Over half of these locations have started operations again, with more opening each day, according to the company.
In the Caribbean, Enterprise’s franchise locations in Tortola, St. Maarten, and St. Barths sustained some of the worst damage; they remain closed for inbound reservations. The Enterprise location has reopened in Turks & Caicos. Although many of the locations can’t currently accept inbound reservations, they are working with locating partners in the recovery process and working with local customers to provide vehicle rentals, according to Enterprise.
Similar to what was done for customers impacted by Hurricane Harvey, Enterprise’s brands waived one-way rental fees for customers who rented vehicles in Southeast Florida and needed to drop them elsewhere when evacuating.
The Enterprise Rent-A-Car Foundation has pledged $750,000 to the American Red Cross and $250,000 to Americares. This $1 million donation follows the devastation left behind by Hurricane Irma and will assist with relief efforts in the Southeast U.S. and Caribbean, according to the company.
The donation is in addition to the $1 million the Foundation gave to support Hurricane Harvey relief in late August as well as a $1 million gift to the American Red Cross Annual Disaster Giving Program (ADGP) made earlier this year. This funding brings Enterprise’s support for disaster relief this year to $3 million.
“We know firsthand how services from the American Red Cross and Americares can be life-changing and make a positive difference for disaster victims,” said Carolyn Kindle Betz, senior vice president and executive director of the Enterprise Rent-A-Car Foundation. “These are the communities where our employees and customers live and work, and we will continue to support the efforts of those organizations to help people in their times of greatest need.”