The management team of Salt Lake City-based Rugged Rental specializes in renting pickup truck, SUV, and van rentals with an emphasis on 4WD and AWD options, as well as vehicles for towing. - Photo courtesy of Rugged Rental.

The management team of Salt Lake City-based Rugged Rental specializes in renting pickup truck, SUV, and van rentals with an emphasis on 4WD and AWD options, as well as vehicles for towing.

Photo courtesy of Rugged Rental.

CarRentalExpress.com (CRX) announced that Rugged Rental has been named the overall winner in its 2019 Renter Rated Awards. 

The 2019 winners are as follows:

  • Overall Winner, for all categories: Rugged Rental, Salt Lake City
  • Best Staff: AAMCAR, New York
  • Best Vehicles: United Van Rentals, California
  • Top Recommended: Crazy Clark’s Car Rentals, Australia

Renter Rated is an exclusive program that allows renters to review and rate their CarRentalExpress.com rental in nine categories using one to five stars, along with an opportunity to provide written comments about the rental.

“The announcement of the Renter Rated award is always something I look forward to,” said Chad Knavel, general manager at Rugged Rental. “Knowing that we’re noticed and appreciated by our customers is very gratifying. We have an amazing staff here, and this award is attributed to their dedication in making sure our customers have an exceptional rental experience.”

Rugged Rentals was previously ranked No. 1 overall by CRX in 2015, 2017, and 2018, and placed second overall in 2016.

Since 2005, Renter Rated has collected thousands of ratings of car rentals, according to Stan Levy, chair of Express Internet Technologies, the parent company of CarRentalExpress.com.

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