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Rental Operationsby Frontline Performance GroupAugust 22, 2014

Car Rental Q&A: How Can I Establish a Monthly Goal-Setting Process for my Sales Team?

An operator asks for tips when creating a monthly goal-setting process for his rental company's sales and service staff.

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Legal & Legislativeby Wesley D. Hurst and Leslie PujoAugust 22, 2014

Class Lessons: Learning from Class Actions

Rental car companies should consider lessons learned from past class-action lawsuits and how they apply to changing technology.

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RemarketingCover Storyby Chris BrownJuly 22, 2014

Fleeting With Used Vehicles

In the right situations and with the right fleet planning, car rental operators can save up to 20% on depreciation costs with used fleet.

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Fleet Acquisitionby Wayne WebbJuly 22, 2014

Finding the Right Car to Match Your Rental Rate

As a small fleet, how much can your company pay for a vehicle and still profit in a rate-competitive environment? Here are some tips to help work toward a holding cost that is 40% of revenue.

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Fleet Acquisitionby Mark Eckhaus and Tim YoppJuly 22, 2014

5 Ways to Meet this Year's Fleet Challenges

This year, the challenges will be both new and old, making fleet planning now more important than ever.

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Rental Operationsby David PurintonJuly 22, 2014

Customer Service and Damage Recovery

Recovering the full amount of what you're rightfully owned in damages translates to better customer service — to your external customers as well as your internal ones.

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Rental Operationsby Amy HercherJuly 22, 2014

Sixt Expands U.S. Franchises

As Sixt continues to seek new U.S. franchises, six rental operators share their stories of taking the plunge into the franchise market and joining the Sixt family.

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Rental Operationsby Amy HercherJuly 22, 2014

Car Rental and the World Cup

Four rental companies share their preparations for Brazil’s global event as well as their expectations for their businesses during the month-long tournament.

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Rental Operationsby FleetSourcesJuly 22, 2014

Car Rental Q&A: What Criteria Should I Know if Deals on New Cars Are Right For Me?

This reader is asking for guidance when trying to determine whether good deals on used cars would be beneficial to a company's fleet.

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Legal & Legislativeby Richard D. AlanizJuly 22, 2014

Minimize Lawsuits Through Arbitration Agreements

When dealing with employee litigation, employers can turn to another legal process: arbitration agreements. A pending court case illustrates the issues.

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