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A court-approved ADA settlement requires Hertz to add dedicated hand-control minivans, expand reservation access, and, when necessary, offer the least expensive vehicle capable of accepting hand controls.
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Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.
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Operators often must spend far too much time and resources trying to recoup rental cars towed away and held hostage to outrageously high fees.
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Operators often must spend far too much time and resources trying to recoup rental cars towed away and held hostage to outrageously high fees.
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The American Car Rental Association scored more access and influence in 2025 as it grows its services for car rental operators.
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The American Vehicle Owners Alliance (AVOA) recently announced its partnership with the American Automotive Leasing Association (AALA) and the National League of Cities (NLC).
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The American Car Rental Association’s annual legislative and lobbying event upped the face time with and access to members of Congress.
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Q&A Interview: Federal contracting, EV charging infrastructure, stolen vehicles, and policy advocacy drive an agenda for Carlos Bazan-Canabal that stretches beyond his car rental executive post.
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The 30th anniversary International Car Rental Show heads to the Dallas area as it celebrates a legacy and pivots toward an industry marketplace and forum suited to the fourth decade ahead.
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Recovering stolen rental vehicles requires foresight, cooperation, and a firm grasp of legal procedures with car renters.
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With past successes and facing new realities, the American Car Rental Association centers on its theme of “performance and policy” for an upcoming conference.
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