Have we reached the beginning of the end of car ownership? Steve Girsky, former vice chairman at GM, and Mary Chan, former president of global connected consumer at GM, share their thoughts on the near future of smart mobility.
These younger generations do and see things differently than any other generation. Therefore, you need a unique consideration when creating marketing strategies and new products.
Several surveys reveal the reasons businesses don’t retain customers. Many reasons don’t involve your product or the service you gave — so let’s focus on the factors you can control and resolve.
Under new rules for Proposition 65, California’s chemical warning right-to-know statute, warnings for exposures to chemicals from rental vehicles must now provide more specificity.
The most significant change that has happened in the development of airport CONRACs is the need to respond to the shifting dynamics of airport ground transportation in general.
Sometimes knowing when to waive a charge on a car rental bill matters more than a strict adherence to the bottom line — and can be a cost-effective marketing tool.
Decades of fleet management experience, a loyal customer base, ownership of vehicles, and the knowledge of how to maintain them gives today’s car rental industry a competitive edge in the emerging smart mobility space.
But can they be profitable for car rental? One operator weighs in.
An Avis Budget agency operator shares how he grew his business 20% by changing his customers’ experience.
Rent-a-Wreck offers independent and smaller operators car cleaning advice.