At the 2019 International Car Rental Show, four panelists from around the globe discussed trends in their markets. MarginFuel’s Andrew Pascoe, CEO, shared insights into the Asia Pacific marketplace.
A switch to manual background checks, combined with Mercedes GLA and CLA models on Chicago sitting on street corners and a brazen theft ring, made car2go's Chicago operation ripe for exploitation.
Maryland will require rentals to 18-year-olds in some circumstances. The new law marks a good time to review aged-based rental laws as well as issues surrounding aged-based surcharges, liability, and discrimination claims.
This seasoned Avis Budget Agency Operator in Maine has some common-sense tips to turn irate renters into repeat customers.
A local market franchisee examines the issues between traditional car rental operators and hosts on Turo’s peer-to-peer platform — and muses on the potential benefits of both parties working together.
A local market franchisee chronicles the growing pains of the peer-to-peer rental concept through supplying the Turo platform with his rental cars and consulting for Turo hosts.
Have we reached the beginning of the end of car ownership? Steve Girsky, former vice chairman at GM, and Mary Chan, former president of global connected consumer at GM, share their thoughts on the near future of smart mobility.
These younger generations do and see things differently than any other generation. Therefore, you need a unique consideration when creating marketing strategies and new products.
Several surveys reveal the reasons businesses don’t retain customers. Many reasons don’t involve your product or the service you gave — so let’s focus on the factors you can control and resolve.
Under new rules for Proposition 65, California’s chemical warning right-to-know statute, warnings for exposures to chemicals from rental vehicles must now provide more specificity.