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Choosing from all the new advanced technology tools can be overwhelming, but trying some of them can help rental operators improve their customer experience and promote business growth.
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Here are seven suggestions on how to improve the customer experience and success of contactless rental transactions.
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CAR 2023: Two experts share the latest insights and observations on how digital processes and data are revamping the resale of used vehicles.
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Consumers are demanding more and cleaner rental cars, which means the automotive industry will need to scale up fast. Here are five tips to help navigate the unprecedented demand.
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Looking to the immediate and longer-term future, here are some insights from independent car rental operators and fleet experts on how to survive – and succeed – in the car rental market.
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Car IQ’s system eliminates card swipes at gas stations. But the greater benefit may be the reduction in unused cards, fraud, and fees — as well as the streamlining of payment processing across multiple merchants, municipalities, and toll authorities.
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As the rental car industry moves toward more AI use, it must guard against the weaknesses this technology presents.
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AI innovation comes with heavy responsibility. Know the risk and liabilities before adding user-accessible AI tools in rental car businesses.
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With lingering price and supply uncertainties, it’s important for rental companies to prepare ahead of time and be more open-minded about what vehicles will work in their fleet.
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With the move to virtual and digital solutions, auction companies are evolving to meet the changing needs of rental fleet customers, with a focus on new technology tools.
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