Through its various incarnations, the American Car Rental Association has continuously advocated for major car rental companies, franchise owners and large and small independents. Today, the association is stronger than ever.
Through an industry survey, more than 600 customers and car rental associates share their perceptions of the car rental experience. Do your frontline team members’ views match what your customers are thinking?
Northcoast Research Partners’ report on adoption of car sharing at U.S. universities shows a yearly growth rate of 20-30 percent on a majority of campuses that start a program.
Car Rental Q&A: How to Harness Social Media, Prevent Customer Profiling and Deal with Floods of New Applicants
Auto Rental News and industry professionals answer your questions about car rental trends, techniques and other current issues.