After an improvement in the quality of newly launched models every year from 2007 to 2010, the initial quality of 2011 new model launches has declined considerably, according to the J.D. Power and Associates 2011 U.S. Initial Quality Study (IQS).
Read More →Members seek end to excise taxes and progress toward a trusted traveler program and FAA reauthorization.
Read More →Bids for the new transit center at the Burbank-Glendale-Pasadena Airport are higher than expected, forcing officials to rethink the project.
Read More →National Car Rental wins Gold, while Alamo Rent A Car and Enterprise Rent-A-Car take Silver and Bronze in reader survey.
Read More →A fleet of 225 smart "car2go edition" vehicles will be ready for "on-demand" rentals beginning on June 18th in Vancouver.
Read More →A customer returned a car rental to Enterprise Rent-A-Car seven months late, owing close to $900 in late fees.
Read More →The 2011 award honors Avis Budget Group for providing great synergy between the company's sales team and corporate travel managers, excellent customer service to Canada-based small and mid-sized businesses and the industry's first smoke-free car rental fleet.
Read More →Armed robbers assault a Payless car rental store in Orange County, Fla. Link to the surveillance video enclosed.
Read More →A woman drove her car into a marsh after her GPS told her to do so.
Read More →A Hertz employee notified police of the rental car the gunman was driving which aided in solving the case.
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