2012 Car Rental Show
The 2012 Car Rental Show officially begins with opening remarks by Chris Brown, executive editor of Auto Rental News.
Congressman Sam Graves addresses the crowd about his work with the Graves Amendment and how excise taxes are hurting the car rental industry.
Hertz CEO Mark Frissora was the keynote speaker, along with Gary Rappeport, CEO of Donlen Corp.
A line of attendees wait to speak with Mark Frissora and Gary Rappeport about their address on integrating vehicle mobility solutions.
In the annual legal and legislative update, Leslie Pujo of LaPlaca Law goes over some of the most recent court cases in the industry, such as the Budget case on fueling fees.
Surviving in Las Vegas = drinking a lot of coffee.
Geoff Freeman of the U.S. Travel Association says that in creating synergy between industries, "We've only skimmed the surface of what this industry can do."
Gil Cygler (right), president of Allcar Rent A Car, is this year's winner of the Russell Bruno award. The award was presented this year by ACRA Executive Director Sharon Faulkner.
The ACRA board addresses legal and legislative challenges facing the industry.
Roger Laurendeau, founder of The Web Guys, urges the attendees to get involved in their websites' search engine optimization.
Sharon Faulkner presents the panel on mobile technology and how it's affecting the car rental industry, and why operators should care.
Welcome to the 2012 Car Rental Show!
The Idea Workshop. The Tennant Group directs it's workshop, ranging from fleet disposal and planning to marketing ideas,
Angela Margolit introduces the International Operators Seminar.
Mark Eckhaus (center) begins the Eckhaus Fleet presentation on remarketing. At left is Tim Yopp and at right is Jack Goode - both are with Eckhaus Fleet.
Each break out session had full audiences.
Nick DiPrima (right) and John Hansen of TSD give a presentation on how to make the most of your connections at the local level.
Jim Schalberg (left) from Auto Rental Solutions, and Dick Radzis of Ace Rent A Car highlight customer touch points, both at the counter and on the phone.
David Purinton from PurCo Fleet Services Inc. discusses a current court case PurCo v. Koenig and what it means for loss of use and recouping the hidden losses in damage recovery.
In his closing speech, Bob Barton, ACRA president, as well as COO of Franchise Services of North America, tells the audience, "Listen to your employees, particularly the young ones. They have a different perspective."
Thank you to our sponsors.