2015 International Car Rental Show Seminars
More than 800 attendees gathered from North America and overseas for this year's conference at Bally's Las Vegas.
Adam Laxalt, Nevada's attorney general, delivered the opening address.
Joe Knight of Fox Rent-A-Car.
Susan Lombardo, vice president, vehicle acquisition, Enterprise Holdings.
Greg Thibault, vice president fleet disposal, Avis Budget Group.
Bob Barton, vice president of franchising, Hertz Corp.
Alan Woodland, executive director of the CarSharing Association, moderated a panel on how carsharing is influencing car rental and how it is evolving.
Luke Schneider, CEO of Silvercar, discussed his view of car rental and how he sees his company as a personal transportation company.
Jack Wetzel of Fox Rent-A-Car presented during the lightning rounds.
David Castro of Lipton Toyota presented a lightning round session on how retail dealer incentives can maximize fleet procurement.
How can you use the collateral source role in damage recovery? David Purinton of PurCo Fleet Services discussed this topic in a lightning round session.
Jim Schalberg of Jim Schalberg Auto Rental Soluitons presented a lightning round session on doubling your counter sales.
Nick DiPrima of TSD (right) presented a seminar on how to take advantage of the new global distribution system. Clark Girges of Signature Airport Parking & Economy Rent A Car (left) shared his experience.
Diane Clancy of ACRISS, the European Association of Car Rental Industry System Standards, spoke on the benefits of Europe's industry standard car codes during Tuesday morning's breakfast session.
Chris Brown presented David Purinton of PurCo Fleet Services with this year's Russell Bruno Award.
ACRA's board of directors session also included Gordon Reel, ACRA secretary (center), and Greg Scott, ACRA's new lobbyist (right).
At the end of each seminar, attendees had the opportunity to ask questions to the speakers.
(left to right) Tony DeBoor of Zurich Programs, Teresa Quale of Sonoran National Insurance Group and Shayne Ashton of PurCo Fleet Services led a discussion on limiting liability in rental contracts.
How should you manage negative online reviews? Daniel Warsh, an attorney at Maddin Hauser Roth & Heller, answered this question in a concurrent session.
Noah Lehmann-Haupt at Gotham Dream Cars shared his insight on building his company's rental technology.
Sharky Laguana of Bandago Van Rental discussed new tools to help develop your car rental company's reservations and management system.
As a U.S. operator, are you reaching out to international customers? Phil Jones, Andres Lezcano and Angela Margolit of Bluebird Auto Rental Systems presented a seminar with tips to increase your company's international business.
The all-new Auto Dealer Track featured several seminars including Frontline Performance Group's Ken Stellon discussing the pros and cons to setting up a dealership-based rental operation.
Lori Tennant of TSD discussed how a software system can help streamline a dealership operation.
How do you manage risk at a dealership-based rental program? Randy Harris of Alternative Claims Management shared his best practices.
This panel presented tips for international operators to gain more business from North American travelers (left to right: Hal Oreif of EagleRider, Alejandro Muniz of Economy Rent A Car, Alex Aryafar of Rent Centric).
Wayne Webb discussed tips to better understand the true value of your business.
Wayne Yocum's (Automotive Finance Corp.) lightning round session focused on tips to present your business to a lender.
The opening keynote panel featured representatives from the major car rental companies and Fiat Chrysler Automobiles.
Caroline Costello, head of rental sales, Fiat Chrysler Automobiles.
Diego Solorzano, co-owner of Carrot (left), and Rujul Zaparde, co-founder of FlightCar, were part of the carsharing panel.
Julian Espiritu, managing director of Abrams CarSharing Advisors (left), and Kyle Sabie of Enterprise CarShare took part in the carsharing panel.
Chris Brown, executive editor of Auto Rental News, moderated the closing panel session entitled "Car Rental and the Future of Transportation."
Michael Meyer of Rate-Highway shared rate management strategies in a breakout session.
Jim Tennant of The Tennant Group shared his knowledge on rates and customer service in "How to Survive Your Market's Bottom Feeder."
JP Vercollone of Damage iD led a lightning round discussion on increasing damage recovery while keeping the customer happy.
Chris Van Dorn of NextGear Capital shared his insight on managing credit lines when there are high interest rates.
Wesley Hurst and Leane Cappos of Polsinelli gave a presentation on best practices for handling a legal claim made against you.
Frontline Performance Group's Tom Falci presented strategies on how to build a successful incremental sales program.
With the rise of traffic violation costs, Jim Glasheen of ATS Fleet Services shared his knowledge of the topic during a lightning round session.
Sharon Faulkner, executive director of the American Car Rental Association (ACRA), spoke about the fight to end excise car rental taxes in ACRA's board of directors session.
ACRA's general session was highlighted by Sally Greenberg, executive director of the National Consumers League. She discussed the effects of excise taxes on businesses.
A panel of dealers shared their experiences of running a successful dealership-based car rental program.