Toyota Repurchase Seminar
A condition report writer is trained to see subtle chips and indentations as well as bumper and quarter panel misalignments.
Per Toyota’s repurchase guidelines, “curb rash” on the bottom front bumper will not negatively affect the vehicle grade if it is not visible from a standing position four feet away.
The length and depth of this scratch — deep enough to be caught with a fingernail — warrants a mark on the condition report.
A Panasonic Toughpad is a condition report writer’s primary tool of the trade.
Michael Reid, Toyota’s national remarketing manager (right) and George Irving, national fleet operations manager, address attendees on Toyota’s remarketing procedures.
Attendees gathered for a condition report demonstration on a Toyota Camry pulled from a rental fleet. Condition reports generally average 15 minutes for rental vehicles.
Condition report writers not only record the condition report on the Toughpad, but they also use it to document each step with photos.
Missing nuts and bolts, or simply bolts that display signs of wear due to wrench activity, are tell-tale signs to a condition report writer that a vehicle has been repaired.
An elcometer (also referred to as a paint meter) is a gauge used to measure paint coating thickness. A panel that has been repaired with bondo will show a greater thickness than factory paint. Though not visible to the naked eye, this panel has been repaired.
Tires must have a minimum tread depth of 5/32” across all treads.