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This seasoned Avis Budget Agency Operator in Maine has some common-sense tips to turn irate renters into repeat customers.
Read More →Several surveys reveal the reasons businesses don’t retain customers. Many reasons don’t involve your product or the service you gave — so let’s focus on the factors you can control and resolve.
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An Avis Budget agency operator shares how he grew his business 20% by changing his customers’ experience.
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Customers also ranked Lyft as their preferred rideshare service.
Read More →Drive Free runs through Feb. 28 and is open to members of Avis Preferred, the company’s express rental program.
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In addition to receiving double points on qualifying rentals, the Plus Your Points promotion enables Enterprise Plus members to earn bonus points for a variety of rental-related items.
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Vehicle Rent's new loyalty program, the TravelBee Club, seeks to maximize customer experience.
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The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.
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When asked about the role big data would play in their business over the next few years, 82% of partners said that it could help provide useful insight into customer behavior and improve the customer journey, alongside automation of processes (56%) and facilitating flexible pricing structures for products and services (58%).
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Avis received the highest marks in the car rental category by ranking first across all four behavioral engagement categories.
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