Auto Rental News
MenuMENU
SearchSEARCH
Enter keywords to search across all content
Newsby StaffMay 25, 2018

Avis New Zealand Named 'Most Trusted Brand' by Reader's Digest Survey

Earlier this year, Avis New Zealand also won the 2018 Reader’s Digest Quality Service Award in the Car Rentals Category.

Read More →
Newsby StaffMay 25, 2018

GO Rentals Self-Service Kiosks Reduce Check-In Time by 60%

In collaboration with Auckland-based Fingermark Digital Technologies, the kiosk experience was created to fast-track the check-in process without compromising important information exchange.

Read More →
NewsApril 18, 2018

National Car Rental Earns Top Spot in Temkin Ratings

National Car Rental beat out 11 other rental companies, including Enterprise Rent-A-Car, ACE Rent A Car, and Advantage Rent-A-Car.

Read More →
Ad Loading...
NewsMarch 21, 2018

Avis Ranked Best Car Rental Company by Customer Loyalty Group

Avis received the highest marks in the car rental category by ranking first across all four behavioral engagement categories.

Read More →
NewsNovember 8, 2017

Enterprise Holdings Brands Top Rental Car Satisfaction Study

For the fourth year in a row, Enterprise Rent-A-Car is ranked highest in satisfaction among rental car companies, according to the J.D. Power 2017 North America Rental Car Satisfaction Study. Enterprise Holdings’ other brands National and Alamo took second and third.

Read More →
NewsJune 12, 2017

Enterprise Named Most Trusted Car Rental Brand in Canada

The Gustavson Brand Trust Index, which measures Canadian consumers’ opinions about corporate and product brands, has named Enterprise Rent-A-Car as the 2017 winner for the car rental category.

Read More →
Ad Loading...
NewsMay 31, 2017

BBB Investigates Payless Car Rental’s Complaint History

Better Business Bureau (BBB) serving Eastern Oklahoma informed attorney general of four states of its investigation into the complaint history of Payless Car Rental. Over 830 complaints have been filed against Payless in the past three years.

Read More →
Articlesby Amy HercherMay 8, 2017

How to Drive Positive Customer Interaction

Using data from J.D. Power & Associates and tips from customer service experts, rental operators can employ these principles to help drive positive customer service — at various points — during the rental process.

Read More →
NewsApril 11, 2017

Avis Tops Customer Loyalty Engagement Index

For the 18th consecutive year, Avis Car Rental has been ranked the No. 1 car rental company in the Brand Keys Customer Loyalty Engagement Index.

Read More →
Ad Loading...
NewsApril 3, 2017

Advantage, ACE Earn Top Customer Experience Ratings

Advantage Rent-A-Car and ACE Rent A Car delivered the best customer experience in the rental cars & transport industry, according to the 2017 Temkin Experience Ratings.

Read More →