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Articlesby Amy HercherMay 8, 2017

Maintaining Customer Service When the Rental Goes Bad

Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.

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Articlesby Amy HercherDecember 28, 2016

How to Reduce the Risk of Auto Rental Chargebacks

Suresh Dakshina, president of Chargeback Gurus, shares insight on why auto rental companies can be susceptible to chargebacks and tips to lessen the risk.

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