Hertz Global Holdings Inc. has appointed Robert (Bob) Barton to senior vice president, global franchise operations. He previously served as vice president of Leisure Brands & Franchise Operations, RAC Americas.
Barton will oversee the U.S., Caribbean/Mexico/Latin America, Canada and Brazil for Hertz’s Dollar and Thrifty franchise business.
As most in the travel industry adapt to new demands and changes from consumers, are car rental companies still living in the dark ages?
Many of the problems associated with cancellations and no-show policies are no one’s fault but our own.
The ACRA president was interviewed for an ABC News piece on car rental pricing disclosures.
During its panel at the Car Rental Show, the American Car Rental Association board worked through recall legislation, threats to vicarious liability reform and what’s next with no-show fees (let’s start calling them guaranteed reservations).