Eligible customers, including car rental companies, can defer curtailment payments through end of May on eligible unsold units.
One lucky Hertz Gold Plus Rewards member will win a grand prize of a Hertz helicopter tour of the Super Bowl host city and chauffeured car service to the stadium.
An irate customer is never fun. But helping your counter associates understand that they aren’t directing their ire at them personally is the first best practice in customer relations.
The technology, called 24/7 ServiceStation, acts as a computerized service desk — and is certified to withstand severe break-in attempts.
Multiple Hertz executives also received awards throughout the year.
How you handle the customer in an urgent time of need determines the size of your reward.
From over 1,600 car rental suppliers, the winners were narrowed down based on nine location-based categories.
A Forbes writer outlines five elements he believes could help a rental car company stand out in the customer experience and make the process simpler.
What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.
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