Implementing the following procedures into your daily routine will help to ensure you are maximizing your investment’s full potential.
One Chicago-based independent has figured out how to serve the market of credit-challenged customers without getting burned. Now if he could only get more cars.
Do you have what it takes to be a CSO (carshare operator)? If you can harness the technology, educate your market and solve the parking, you could be raking in $1,700 RPU.
As technology continues to revolutionize the car rental industry, are we straying from the “high touch” approach to customer service?
New technology can better identify and track the problem renter, but a hands-on approach to qualifying the customer is still the best way to limit loss.
Rental car companies are mitigating fleet costs by transitioning to risk vehicles and increasing holding periods. Could self-service rental car kiosks be the next big thing?
Renting a fleet of ultra-luxury sedans, SUVs, and $200,000 sports cars requires plenty of working capital, extra attention to customer service, and a healthy appetite for risk.
The Car Rental Show, the only industry-wide trade show for the auto rental industry, celebrated its 10th anniversary in October with a record 32 educational sessions.
Monitoring your vehicles and keys is crucial. GPS tracking systems, parking lot security cameras, rental management software and check-in scanners can all help.
Vehicle location systems can transform potential disasters into manageable situations within minutes.
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