Reservations don't just show up; rental companies need a plan to reach out and cater to local corporate accounts.
"Gamification" techniques can establish healthy workplace competition and keep your employees motivated to sell.
During the initial phone call, what are the do's — and the don’ts to avoid — to help a rental agent book the reservation and win a repeat customer?
The membership-based platform for service-based sales skill-building is the first of its kind specific to the car rental industry, according to Frontline Performance Group.
ITL was selected to manage the Hertz brand in Vietnam.
In this exclusive webinar, learn about how your customers perceive your business. Sponsored by Auto Rental News and Frontline Performance Group, feedback from customers and sales associates on the rental process — what works and what doesn't — will be revealed Oct. 6.
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