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Rental Operationsby Bill PackardOctober 11, 2019

How to Deal with Customers Who Love to Tell Stories

This hilarious exchange with a customer will be all too familiar to local rental operators.

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Rental Operationsby Bill PackardOctober 9, 2019

Finding Balance Between Corporate’s Needs and Your Customers

Trying to satisfy a customer with a specialty vehicle when corporate won’t give up the car illustrates the need to advocate for long-term relationships over immediate profitability.

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Rental Operationsby Matthew W. Daus September 5, 2019

The Urgent Need to Cross Pollinate Car Rental and Mobility Services

On-demand business models are rapidly evolving as car rental, car sharing, ride-hailing, and public transport are merging into Mobility-as-a-Service platforms. Experimentation is critical to help resolve untested legal issues around data management, liability, and duty of care.

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Remarketingby Paul ClintonAugust 28, 2019

Q&A: Manheim's Grace Huang Looks Ahead

Manheim's president who oversees the inventory solutions unit offers thoughts on fleet mobility services, bringing artificial intelligence to inspections, and the company's diversification strategy.

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Fleet Acquisitionby Eric GandarillaAugust 26, 2019

How Strong Fleet Sales Have Kept Incentive Spend Low

Through the 12-month period ending in June 2019, overall manufacturer incentive spend has declined, and the strength of fleet sales this year has been a big reason why.

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Remarketingby Eric GandarillaAugust 26, 2019

The State of Remarketing in 2019

Overall used vehicle values are at strong levels. Crossover values are holding steady but there is cause for concern in the near future. Sedan values are expected to improve or stabilize as more crossovers enter the market.

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Telematicsby StaffAugust 23, 2019

How a GPS Tracking Solution Solves the Top 3 Fleet Challenges

To completely unlock your fleet’s potential, read how a GPS Tracking Solution solves the top 3 business challenges of driver accountability, safety, and efficiency.

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Telematicsby StaffAugust 16, 2019

Top 3 Variables That Impact Telematics Pricing

Are you looking for a low-cost, high-value telematics solution? Find out what the top three impacts to telematics pricing are and what to consider when researching providers.

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by Chris BrownAugust 6, 2019

Hot Takes: Mobility Initiatives We Could See Sooner, and Why

In this analysis of recent mobility news, we apply the “efficiencies, cost, savings, fewer tech hurdles” rule to see which new mobility models might be deployed sooner than we think.

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Rental Operationsby Chris BrownAugust 5, 2019

How Fleets Access — and Supply — the Turo for Work Trucks

Fetch is an on-demand peer-to-peer rental service for pickups, box trucks, and cargo vans. Cofounder Adam Steinberg says the commercial side is its fastest growing segment.

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