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Remarketingby Chris BrownNovember 18, 2019

Are We Reaching a Used Car Segment Tipping Point?

The used car market has adopted a Swiss Army-knife approach to managing the “off-lease tsunami,” which turned into a manageable rising tide. Are new market dynamics breathing life into a segment left for a dead, the midsize sedan?

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Rental Operationsby Chris BrownNovember 6, 2019

Is B2B a New Growth Area for Car Rental?

Regarding the company’s TNC and last-mile delivery rentals, “I think that business could double its current size,” said Hertz CEO Kathy Marinello on the company’s third quarter conference call.

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Rental Operationsby StaffOctober 23, 2019

Reimagining the Role of the Car Rental Distribution Channel

What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?

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Rental Operationsby Bill PackardOctober 11, 2019

How to Deal with Customers Who Love to Tell Stories

This hilarious exchange with a customer will be all too familiar to local rental operators.

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Rental Operationsby Bill PackardOctober 9, 2019

Finding Balance Between Corporate’s Needs and Your Customers

Trying to satisfy a customer with a specialty vehicle when corporate won’t give up the car illustrates the need to advocate for long-term relationships over immediate profitability.

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Rental Operationsby Matthew W. Daus September 5, 2019

The Urgent Need to Cross Pollinate Car Rental and Mobility Services

On-demand business models are rapidly evolving as car rental, car sharing, ride-hailing, and public transport are merging into Mobility-as-a-Service platforms. Experimentation is critical to help resolve untested legal issues around data management, liability, and duty of care.

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Remarketingby Paul ClintonAugust 28, 2019

Q&A: Manheim's Grace Huang Looks Ahead

Manheim's president who oversees the inventory solutions unit offers thoughts on fleet mobility services, bringing artificial intelligence to inspections, and the company's diversification strategy.

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Fleet Acquisitionby Eric GandarillaAugust 26, 2019

How Strong Fleet Sales Have Kept Incentive Spend Low

Through the 12-month period ending in June 2019, overall manufacturer incentive spend has declined, and the strength of fleet sales this year has been a big reason why.

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Remarketingby Eric GandarillaAugust 26, 2019

The State of Remarketing in 2019

Overall used vehicle values are at strong levels. Crossover values are holding steady but there is cause for concern in the near future. Sedan values are expected to improve or stabilize as more crossovers enter the market.

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Telematicsby StaffAugust 23, 2019

How a GPS Tracking Solution Solves the Top 3 Fleet Challenges

To completely unlock your fleet’s potential, read how a GPS Tracking Solution solves the top 3 business challenges of driver accountability, safety, and efficiency.

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