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Telematicsby StaffJune 6, 2019

How to Choose a GPS Tracking System

It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.

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Rental Operationsby Ofir GattenyoMay 22, 2019

Former GM Execs Share Vision of Smart Mobility Services

Have we reached the beginning of the end of car ownership? Steve Girsky, former vice chairman at GM, and Mary Chan, former president of global connected consumer at GM, share their thoughts on the near future of smart mobility.

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Rental Operationsby Kaila HartMay 20, 2019

How Millennials, Gen Z Are Reshaping Car Rental

These younger generations do and see things differently than any other generation. Therefore, you need a unique consideration when creating marketing strategies and new products.

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Rental Operationsby Bill PackardMay 13, 2019

Why Customers Don’t Return to Your Rental Counter

Several surveys reveal the reasons businesses don’t retain customers. Many reasons don’t involve your product or the service you gave — so let’s focus on the factors you can control and resolve.

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Legal & Legislativeby Ryan LandisMay 7, 2019

Chemical Exposure Warnings: New Rules for California Rental Car Operators

Under new rules for Proposition 65, California’s chemical warning right-to-know statute, warnings for exposures to chemicals from rental vehicles must now provide more specificity.

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Rental Operationsby Jeff JarvisApril 24, 2019

The Past, Present, and Future of Airport Consolidated Rental Car Facilities

The most significant change that has happened in the development of airport CONRACs is the need to respond to the shifting dynamics of airport ground transportation in general.

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Rental Operationsby Bill PackardMarch 26, 2019

The Benefits of Letting Some Car Rental Charges Slide

Sometimes knowing when to waive a charge on a car rental bill matters more than a strict adherence to the bottom line — and can be a cost-effective marketing tool.

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Rental Operationsby Israel DuanisMarch 11, 2019

5 Ways AI Is Revolutionizing the Car Rental Industry

Decades of fleet management experience, a loyal customer base, ownership of vehicles, and the knowledge of how to maintain them gives today’s car rental industry a competitive edge in the emerging smart mobility space.

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Rental Operationsby Chris BrownFebruary 13, 2019

Subscription Services: One Size Doesn't Fit All

But can they be profitable for car rental? One operator weighs in.

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Rental Operationsby Bill PackardFebruary 10, 2019

Improving the Customer Experience Starts with the Little Things

An Avis Budget agency operator shares how he grew his business 20% by changing his customers’ experience.

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