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Decades of fleet management experience, a loyal customer base, ownership of vehicles, and the knowledge of how to maintain them gives today’s car rental industry a competitive edge in the emerging smart mobility space.
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But can they be profitable for car rental? One operator weighs in.
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An Avis Budget agency operator shares how he grew his business 20% by changing his customers’ experience.
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Rent-a-Wreck offers independent and smaller operators car cleaning advice.
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Some 48% of travelers use their mobile device to plan and book travel — adopting new mobile strategies and a tailored customer experience are essential.
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Continental AG is offering cybersecurity systems from Argus Cyber Security and automotive software company, Elektrobit, pre-integrated into its connected vehicle electronics products.
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European car rental startup Virtuo sees a bright future for the daily rental market serving leisure and corporate customers using an owned fleet — but without the pain points and friction.
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Used-vehicle values have held strong this year. A strong economy and more efficient remarketing strategies are helping make 2018 a banner year for used-vehicle values.
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Auto Rental News sat down with Hertz at GBTA to discuss recent initiatives to improve the customer experience and how the company intends to gain share in a mature market.
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The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.
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