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Rental OperationsCover Storyby Amy HercherJuly 8, 2016

How to Increase Corporate Rental Sales

Reservations don't just show up; rental companies need a plan to reach out and cater to local corporate accounts.

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Rental Operationsby Mark Hart and Tom DiazJuly 8, 2016

Make a Game of It: Strategies to Improve Employee Engagement

"Gamification" techniques can establish healthy workplace competition and keep your employees motivated to sell.

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Rental Operationsby Amy HercherJuly 8, 2016

Anatomy of a Customer Call

During the initial phone call, what are the do's — and the don’ts to avoid — to help a rental agent book the reservation and win a repeat customer?

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Rental Operationsby Amy HercherJuly 8, 2016

2016 Auto Rental Summit: People, Process, Profits

Taking place Oct. 24-25, the 2016 Auto Rental Summit is moving to Orlando, Fla., with an agenda focused on fleet planning, recalls, risk, wage issues, and new technology solutions to boost utilization.

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Rental Operationsby Chris BrownJuly 8, 2016

New Business Models: Your Fleet, Skurt's App

The Los Angeles-based startup uses car rental companies' fleet to serve the new mobility market.

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Legal & Legislativeby American Car Rental AssociationJuly 8, 2016

Lobbying is Selling But to a Different Audience

Many of the steps you would use to prepare a traditional business pitch go into preparing for a policy pitch to elected officials.

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Rental Operationsby Tom DiazJuly 8, 2016

Car Rental Q&A: How Can Gamification Work for my Company?

Car rental operators ask questions relating to gamification and how the process can help motivate their workers.

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Rental OperationsCover Storyby Chris BrownMay 12, 2016

Paths to Corporate Sustainability

In a new era of sustainable business practices, the three largest car rental companies share guiding principles and best practices that make both environmental and economic sense.

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Rental Operationsby Amy HercherMay 12, 2016

'Going Green' to Save Green

From paper and energy reduction plans to solar power, car rental operators are conserving resources and also benefitting their bottom line.

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Rental Operationsby Amy HercherMay 12, 2016

International Car Rental Show Addresses Industry Hot Topics

Designed for the car rental industry worldwide, the 21st annual International Car Rental Show tackled issues such as the recently passed recall legislation, national security, and global expansion.

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