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Rental Operationsby Amy HercherNovember 17, 2014

Car Sharing, Car Rental Coverge

The overall car-sharing fleet in the U.S. grew 42% last year, while traditional car rental companies now represent 72% of car-sharing memberships, according to a recent study.

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Rental Operationsby Chris BrownNovember 17, 2014

Hertz Looks to Put Troubles Behind

This year has been one of turmoil and change for the Hertz Corp., as it parted ways with its CEO and has yet to file a financial report in 2014.

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Rental Operationsby Daniel WarshNovember 17, 2014

Handling Negative Online Reviews

With Yelp's continued influence on companies' reputations, here are some tips to manage your company's online Yelp page, including how to respond to negative reviews.

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Rental Operationsby Jason ManelliNovember 17, 2014

Car Rental Q&A: What Key Elements Should We Incorporate in Our Company's Website Redesign?

A rental car operator is in the process of redesigning her company's website and wants to make sure that the company is current with today's web functionality.

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Rental Softwareby Chris BrownNovember 17, 2014

New Tech Tools for Local Marketing

From microsites to reservations widgets to self-service rentals, software provider Rent Centric discusses solutions to empower car rental companies to reach their local markets.

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Rental Operationsby Chris BrownSeptember 12, 2014

A Dog's Tale

How a car rental operator and a renter arrived at an amicable conclusion to a hairy situation.

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Rental Operationsby Chris BrownSeptember 12, 2014

The First 25 of the Last Great Independent

Celebrating its 25th anniversary, Fox Rent A Car's owners talk frankly about the company's growth potential, its new car-sharing initiative, surviving consolidation and the fierce competition to get into airports.

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Rental OperationsCover Storyby Amy HercherSeptember 12, 2014

Finding the Right Car Wash Fit

Whether by hand or a car wash unit, keep in mind factors such as permits and fees, water containment, and space considerations when setting up a car wash.

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Rental Operationsby StaffSeptember 12, 2014

Worst Cleaning Jobs Ever (And Some Good Tips to Help)

From finding fish guts to sour milk to human body parts in rental cars, rental operators share their cleaning horror stories.

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Remarketingby Irene GruenSeptember 12, 2014

Fleet Workshop Kicks off Auto Rental Summit

At the third annual Auto Rental Summit, a new three-hour "fleet jam session" includes a market overview from Black Book's Ricky Beggs, a panel discussion on fleet trends and roundtables with access to fleet experts.

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