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NewsMarch 9, 2004

Grassroots Lobbying Efforts Score Victories in Idaho, Illinois

A plan to impose a 4% rental car tax in Cook County, Ill., spawned a grassroots lobbying effort by the industry, stemming the proposal’s momentum and ultimately leading to its defeat. Meanwhile,...

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NewsMarch 9, 2004

Maryland Investigating Broker for Insurance Fraud

BALTIMORE, Maryland –- The Maryland Insurance Administration has launched an investigation into whether an insurance broker, William R. Miller, sold bogus insurance policies to car rental operat...

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NewsMarch 4, 2004

Thrifty Opens New NYC Location

TULSA, Okla. -- Dollar Thrifty Automotive Group announced the opening of a new Thrifty Car Rental location in Manhattan. The new store is located on the Upper East Side, at 234 E. 85th Street, j...

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NewsMarch 1, 2004

Visa Expands CDW Coverage to All Consumer Cardholders

SAN FRANCISCO -- Visa USA today announced it is extending collision damage waiver coverage to all Visa consumer credit cardholders. This was a benefit previously reserved only for select cards.T...

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NewsMarch 1, 2004

Perot Awarded $28 Million Budget Truck Contract

PLANO, Texas -- Budget Truck Rental has awarded Perot Systems Corp. a three-year, $28 million information technology (IT) outsourcing contract extension. As part of the contract, Perot Systems w...

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ArticlesMarch 1, 2004

Fox Rent A Car An Independent for the Internet Age

Celebrating its 15th anniversary, Fox Rent A Car is using its prowess in information technology to expand its brand awareness.

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ArticlesMarch 1, 2004

Dissecting the Customer Experience

What factors determine whether your customer is satisfied? A focus on the customer’s perspective can help identify means for gaining market share.

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ArticlesMarch 1, 2004

Restrictions on Collision Damage Recovery

Some state laws limit your ability to recover damages from your customer and other authorized drivers.

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NewsFebruary 24, 2004

New U-Save Locations to Serve Florida Airports

JACKSON, Miss. -- U-Save Auto Rental announced plans to open two new franchises that will service airports in Jacksonville, Fla., and Daytona Beach, Fla. Mike Bevacqua and Henry Fischer, residen...

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NewsFebruary 15, 2004

Industry Insurance Broker John Watchie Dies

KIRKLAND, Wash. -- Longtime car rental insurance broker John Watchie died unexpectedly Jan. 30 while vacationing in Mexico. Watchie, 78, is survived by his wife of 24 years, Sally, as well as e...

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