Auto Rental News
MenuMENU
SearchSEARCH

Maryland Investigating Broker for Insurance Fraud

BALTIMORE, Maryland –- The Maryland Insurance Administration has launched an investigation into whether an insurance broker, William R. Miller, sold bogus insurance policies to car rental operat...

by Staff
March 9, 2004
2 min to read


BALTIMORE, Maryland –- The Maryland Insurance Administration has launched an investigation into whether an insurance broker, William R. Miller, sold bogus insurance policies to car rental operators. The state agency revoked Miller’s license and fined him $100,000 in January, after he was charged with committing an insurance scam that primarily targeted African-American-owned funeral businesses.

"Apparently, Mr. Miller attended at least one or two car rental industry shows or seminars and solicited business," said Ronald Sallow, associate commissioner with the state agency's Insurance Fraud Division. "So far, we know of two individuals in the rental car business who met him at the shows and purchased coverage that we do not believe exists. We're concerned that there are folks out there who think they have insurance coverage when they do not. That is our primary concern. We'd hate to see someone suffer a catastrophic loss of some sort and make a claim, only to find out that there is no policy."

Ad Loading...

Allegations that Miller and a partner, Donna Mannino, sold bogus policies to car rental operators didn't surface until February, after their insurance licenses had already been revoked. Mannino was fined $50,000 as a result of the earlier investigation.

Neither Miller not Mannino could be reached for comment.

Following the original investigation, Miller and Mannino were charged with pretending to establish comprehensive insurance programs for business clients. According to the Insurance Administration, in some instances Miller and Mannino collected premiums for policies that didn't exist. In other instances, they allegedly purchased policies but over-billed their clients and charged fees for services they never performed, the agency said.

According to the Maryland Insurance Administration, company names tied to the alleged funeral insurance scam included North American Risk Management, Corporation Risk International, National Management Systems, National Network Solutions, Western Funeral Insurance Services, National Funeral Insurance Services, Safe Harbor Holdings and NMS Wakefield.

The Insurance Fraud Division encourages rental operators who have purchased policies from any of these companies to contact Chief Investigator William Bokel, at (410) 230-4230.

More Rental Operations

50 states map showing LOR rates for each state with different shades of light to dark green

U.S. Rental Length Declines Slightly in Q1 2026, Enterprise Reports

LOR overall continues to trend downward, but ongoing market and economic conditions could affect future results while the industry deals with staffing and productivity challenges.

Read More →
Illustration of a driverless futuristic front seat/dashboard view of other cars on a freeway with city skyline on horizon.

Hertz, Uber Deepen Roles In Self-Driving And Driver-Led Fleet Services

The business arrangement connects demand with scalable fleet management services and supports a range of mobility uses.

Read More →
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
Ad Loading...
A tech collage of electronic devices against a computer chip blueprint map.
Rental OperationsMay 1, 2026

Why Car Rental Can No Longer Run On Workarounds

The shift from branch-based software to connected operations is turning rental technology into strategic infrastructure.

Read More →
A black Audi SUV superimposed on a historic scene from downtown Tashkent, Uzbekistan.

Carwiz Sets Up Rental Operations In Central Asia

The global franchise operation reaches a first in its rental fleet portfolio with new service in Uzbekistan.

Read More →
A raging brushfire in the countryside.
Rental Operationsby Martin RomjueApril 30, 2026

Where Rental Fleets Must Adjust To Shifting Catastrophe Risks

West Coast disasters pose unique challenges and liabilities for rental fleet operators, who are advised to take steps tailored to their specific situations.

Read More →
Ad Loading...
ARN Industry Newsmakers thumbnail page with ARN and ICRS logos and shots of Nick DiPrima and Martin Romjue
Rental Operationsby Martin RomjueApril 27, 2026

Using AI To Find Rental Car Damage

Angry car renters are storming social media, the mainstream media, and online ratings platforms to complain about charges they claim are either unfounded or excessive.

Read More →
Photo of CEO Krešimir Dobrilović against a gray modernist crooked-tile mural display.

Carwiz Opens Car Rental Service In Panama

A Carwiz partner in Puerto Rico is taking on the Panama franchise with operations in the nation's largest airport.

Read More →
A world map with Flexways logo and new locations headline.

Flexways Opens 10 Locations Among Franchise, Affiliate Rental Networks

The integrated business model combines each operator’s local expertise with international standards to boost sales.

Read More →
Ad Loading...
Photo of a suitcase, passport, and smartphone.

Traveler Customer Satisfaction Up This Year Data Study Shows

The study looks at customer analytics to size up performance in car rentals, rideshare, airlines, lodging, and OTAs.

Read More →
Ad Loading...