Best Western Surveys Business Travelers on Fall Budgets, Travel Plans
Best Western survey finds travelers have an increased budget and more plans to travel for business this year compared to 2011.
Best Western International released on Oct. 9 the results of its fall business travel survey conducted by Wakefield Research.
Best Western found that nearly two in five business travelers surveyed said their budgets have increased this year compared to 2011, leading 43% of business travelers to have expectations to travel more for business this year. Only one in ten said their business travel budget had been cut.
When it comes to planning, nearly seven in 10 travelers said they research and book their own travel, rather than use a corporate travel department or travel agent. Also, 82% of business travelers use third-party review websites to book hotels.
Younger business travelers aged 21-44 plan to travel more this fall than last year, compared to only 28% of those aged 45 and older with travel plans.
The top reason why business travelers sign up for travel loyalty programs is to get free hotel stays (48%) followed by airline tickets or upgraded seats (45%), hotel upgrades (40%) and then discounts on travel staples like food and gas (32%).
Overall, 75% said they have a positive attitude about business trips.
The study surveyed 502 U.S. business travelers between Sept.11 and Sept. 18, 2012 though an email invitation and an online survey.
More Rental Operations

Rethink The Future To Avert A Race To The Bottom
Rental car operators heard a sobering industry message and a stern challenge at the close of the International Car Rental Show.
Read More →
DriveItAway, Free2move Plan Shared Fleet Program for Independent Rental Fleet Operators
Vehicles would be placed with participating rental operations to support car renter demand and provide additional fleet capacity.
Read More →
Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk
Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.
Read More →
Green Motion And U-Save Open Rental Operations In Guatemala
The brands will open their first rental car outlets in the country at La Aurora International Airport in Guatemala City.
Read More →
U.S. Business Travel Drives $623 Billion+ in Economic Impact as Spending Reaches $538 Billion
The data also underscores the industry’s strong multiplier effect across the U.S. economy, revealing that each dollar invested in business travel in 2024 generated $1.16 in GDP.
Read More →
Rental Fleet Sales Skating Just Above 2025 Levels
The U.S. economy's continued growth and positive business investment are creating a favorable environment for fleet vehicle demand.
Read More →Grow Your Rental Business Beyond Cars
Rental fleet operations are facing numerous evolving challenges and opportunities from AI technology to rate and revenue management, to customer service and business growth.
Read More →
Using AI to Create Clarity, Not Conflict, in Rental Car Damage
Rental companies still need people, policy, judgment, and thoughtful implementation, with operators remaining in control of the customer experience.
Read More →
Get Ready To Roll: No Stopping Self-Driving Rental Cars
The autonomous mobility technology revolution will move at its own pace, but sooner rather than later.
Read More →
Southwest Airlines Selects CarTrawler For Its Car Rental Booking Platform
The platform is designed to allow customers to compare and book rental vehicles more easily during the travel booking process.
Read More →
